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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins
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Carolina Wetzel | Page 39

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
416 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

416 Reviews

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416 Reviews of Carolina Wetzel

March 05, 2021

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Employee Rating

my experience is satisfactory Carolina Martinez she take care me and explained to me I am satisfied with service except one small thing the boys moved all mirrors and they no put back on place . tha More

by pandrade1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! I'm very happy to hear that Carolina was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

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Employee Rating

Cost is too high. For a 2016 Tahoe Ltd. the struts shouldn’t go bad this early. Than you’re told the cost of 2300. More

by lorraine.cobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

Lorraine, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

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Employee Rating

My service experience at Advantage Chevrolet was nice, My service experience at Advantage Chevrolet was nice, Felipe greeted me and was polite. I was made to feel right at home with their spacious waiting More

by djmoneyprod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

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Employee Rating

Just wonderful the service writer did an excellent job of asking questions and getting my information right. Got my exhaust fixed and paid for the service completed then left the surprise was a free car wash More

by allendiggs57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 09, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your kind words, Allen. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 09, 2021

allendiggs57 responded

No problem Len Paluch I most definitely will do that my next step when I get some money is to get my power steering fixed next

March 02, 2021

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Employee Rating

Thanks for everything, loved the service. Always looking up for customers. My car got done what was needed oils change and check engine light. Thanks for everything More

by MARIA_1993-24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 05, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 01, 2021

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Employee Rating

Every visit here makes me happy! The combination of technology and service professionals makes it a delight every single time! I Highly recommend Advantage Chevy! More

by Monique S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Owen

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Mar 04, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 26, 2021

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Employee Rating

Oil change and tire rotation was completed in excellenttime. I was sent a video of the work tech performed, which I think is a very nice touch. More

by HERB.CADTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

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Employee Rating

Told me my in cabin filter would cost 60.00, but forgot to mention that price didn't include the cost of the filter which was 29.95. Went on YouTube and found how to do it myself next time. More

by rstanton18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

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Employee Rating

the experience was better than it has been in the past - however the customer rep should call you back when they promise and not leave you hanging More

by GEORGENE.KAREIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback, Goergene! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

February 25, 2021

Dealership Rating
Employee Rating

Carolina was courteous and had great communication with me. The shuttle was perfect since it took me home after I dropped off and picked me back up when the oil change was done. More

by beth.a.sadowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Mar 02, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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