Always professional and the service department is very customer service oriented. They tell you the time when your car will be ready and it’s right on time.
From he moment I pulled up to the service area, all the personal are ready to assist with the car issue. Carrie is very courteous, polite, friendly and is tentative to the details of the work completed. Very pleasant experience. Thanks .
"This is my third Infiniti"
I have had an M45 and a GS37S convertible. Now I am driving a 2017 QX70 limited. We selected Infiniti this time as my GS37S was hit in a collision. The car was totaled but everything worked as it should and when the smoke cleared from the collision, I had nothing but praise as there was not even a sore spot.
This is my second visit to Schumacher with the QX 70. Carry who has been my Service manager on all of my visits is excellent. She almost looks disappointed that I have not yet found a squeak, rattle or problem to report. We now have 15,000 miles on this new car and are headed off on a vacation. This will be our first driving vacation in years. We have a yellow Labrador who likes the idea as she gets to come along. This car is fully equipped as the limited edition and then some. People comment on the car often. We hope to continue this love affair. We got what we believe was an excellent deal on a suburb car. Lots of power and zip. This is a keeper.
"Great Service "
My previous car a G37 was having engine problems. It was getting old so it was time to upgrade. Carrie set an appointmet for me with Ira. I left happier than ever with a new car. Thank you Carrie and Ira.