Carrie Pezzutti
Carrie Pezzutti at Byers Mazda

Carrie Pezzutti

Group BDC Director

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

4.8
22 Reviews
4.8

22 Reviews

Write a Review

22 Reviews of Carrie Pezzutti

October 18, 2025

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Great service. Communicative and friendly staff. I appreciated the video diagnostic to show me exactly what was wrong! More

by LMA1213
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stevie Ballinger

Oct 20, 2025

Byers Mazda responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. We believe in keeping our customers informed every step of the way, and the video diagnostic is one of the ways we make sure you know exactly what's going on with your vehicle. We truly appreciate your business and look forward to serving you again!

October 17, 2025

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This is my fourth Mazda and I have brought all four Mazdas to BYERS MAZDA for service. This last Mazda3, I ended up purchasing at the end of the lease because I absolutely loved it so much. I’m going t More

by bragg
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Recommend Dealer
Yes
Oct 20, 2025

Byers Mazda responded

Thank you for trusting Byers Mazda with the care of your vehicles! It's great to know Kenny & the team have consistently provided excellent service. Your feedback is appreciated and we look forward to seeing you at your next visit. Take care!

September 29, 2025

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I found everyone at the dealership to be very knowledgeable, helpful, and friendly. They took into consideration our personal needs and wants and tried to work to those. More

by wyattboley
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Recommend Dealer
Yes

Other Employees Tagged: Josh Wiswell , David Moorehead, Finance

Sep 29, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with the knowledgeable and personalized service you deserved. It means the world to us when we can truly understand what our customers are looking for and help make the right choice for their needs. We appreciate your trust in us and hope you're absolutely loving your new vehicle. If you ever need anything in the future, please don't hesitate to reach out.

August 27, 2025

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Did what I asked, recommended some other needs, did only what I requested , no complaints More

by pignose7
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Recommend Dealer
Yes
Aug 27, 2025

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered exactly what you requested and that you were happy with our recommendations. Your satisfaction means everything to us, and we truly appreciate your trust in our services. We look forward to helping you again in the future whenever you need us.

April 09, 2025

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My experience with this dealership was very pleasant. Staff was friendly and professional. Ray was very pleasant and explained everything thoroughly to me as we went through the process of looking and th More

by cdefordqt
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Recommend Dealer
Yes

Other Employees Tagged: Ray Snapp

Apr 10, 2025

Byers Mazda responded

Thank you for sharing your positive experience with us at Byers Mazda! We're delighted to hear that Ray and Greg provided a friendly, professional service without any high-pressure tactics. Enjoy your new car, and feel free to reach out if you need anything in the future!

March 28, 2025

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I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef
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Recommend Dealer
Yes

Other Employees Tagged: Ken King, Jeff Schwaeber

Mar 28, 2025

Byers Mazda responded

Sheri, thank you for your feedback! We appreciate your input and will work on making the facility layout clearer at Byers Mazda. We'll also ensure that car washes are prioritized in future visits.

February 12, 2025

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Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1
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Recommend Dealer
Yes

Other Employees Tagged: Ken King

Feb 12, 2025

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every visit is professional, thorough, and respectful of your time. We’re especially glad you appreciated the video narrative and communication via text with our technician. It's wonderful knowing these features enhance your experience. We look forward to serving you again in the future!

February 12, 2025

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Kino was on my test drive; however, his wife had their baby & Kino was out after that. Mike O’Brien handled everything else and was EXCELLENT!!! More

by loriwarren746
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Josh Wiswell , Kino Hendricks

Feb 13, 2025

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kino was able to assist you on your test drive and that Mike O’Brien provided excellent service afterward. We truly appreciate your understanding and support, and we’re delighted that our team could make your experience a positive one. If there’s anything else we can help you with, please don’t hesitate to reach out!

November 16, 2024

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I am still having the same issue that I brought it in with. They were fairly easy to get my car scheduled and communication was very good More

by kholden529
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Recommend Dealer
Yes

November 01, 2024

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Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent More

by sylhaykirk
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Recommend Dealer
Yes
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