Casey Duffy | Page 11

Mercedes-Benz of Annapolis has set the bar! There isn’t enough stars to give this particular location and staff on this thing. So let’s start off with the best sales person who sold me my brand There isn’t enough stars to give this particular location and staff on this thing. So let’s start off with the best sales person who sold me my brand new 2020 Benz SUV, and this phenomenal person goes by the name of Casey. When I walked into his office, his plethora of awards were displayed along with the countless hand written cards that all of his clients have given him. I soon got to experience Casey in his element and saw exactly how he earned and deserved every single award. Casey is personable, trustworthy, patient and knowledgeable and he didn’t rush me through the process. He didn’t try to hard sell me, instead, there was a wealth of information provided so that I could make the best decision when choosing my SUV. Thanks again Casey! Deedee- Deedee was so welcoming and helpful. She took time to chat with me while making coffee and was full of good vibes. She is such an asset because typically, the front desk receptionist is who you interact with first and she is a natural and is so kind. Adrian- I met Adrian while walking around and he spoke and took time to chat and I appreciate this. He was very polite and professional. Dean- Dean took time to access my trade in value and was a pleasure to meet as well. Larry- Larry thoroughly and patiently explained additional coverage that I would need for my vehicle. The contract signing process was a breeze and he looked out for my best interest. I appreciate you Larry. Mercedes of Annapolis has completely over excelled at everything. I wasn’t judged when I walked in, I was treated fairly, every single last person that I encountered played a major role in my decision to purchase and I am totally in love with my truck. God is great, there weren’t any mishaps or discrepancies at all. I still feel like I’m dreaming because who makes a large purchase like this and EVERYTHING goes smoothly. Me :) More

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Great Staff, Service and Experience Mike H and Casey D make the MB buying experience what it should be. You are in good hands with these guys. Class Act Dealership. Mike H and Casey D make the MB buying experience what it should be. You are in good hands with these guys. Class Act Dealership. More

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Great Experience Great team! Went in for a test drive, went home with a new GLS450! Very fair with pricing and negotiating. Even treated us to dinner! Great team! Went in for a test drive, went home with a new GLS450! Very fair with pricing and negotiating. Even treated us to dinner! More

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2019 Mercedes Purchase Casey & Larry were the best & ensured that I would walk away with a vehicle. They stopped at nothing until I was happy! Thank you both! Casey & Larry were the best & ensured that I would walk away with a vehicle. They stopped at nothing until I was happy! Thank you both! More

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Phenomenal Experience and Customer Service! After 15 years, my husband and I decided to upgrade our Mercedes to a 2020! We walked into Mercedes Benz of Annapolis and were fortunate to have been After 15 years, my husband and I decided to upgrade our Mercedes to a 2020! We walked into Mercedes Benz of Annapolis and were fortunate to have been connected with Casey as our Sales Rep. He was incredibly knowledgeable, professional, patient and no-pressure. He worked to secure us a great deal and we couldn't be more pleased! Our experience was 5 star from beginning to end! I'm looking forward to returning to the dealership next week to get another lesson on my new car's features. Thanks Casey! More

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Only Dealership We Will EVER go to, EVER! Yesterday we bought our 4th Mercedes here. Paperwork was done prior to our arrival thanks to Casey who we have worked with our last 3 cars, we knew Yesterday we bought our 4th Mercedes here. Paperwork was done prior to our arrival thanks to Casey who we have worked with our last 3 cars, we knew what we wanted & Andy made it happen. We're Customers for life at Mercedes Benz of Annapolis. More

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our first merc We got the car we liked. The detail department really did a great job polishing the spots that we asked to fix away. Casey was very easy to work with. We got the car we liked. The detail department really did a great job polishing the spots that we asked to fix away. Casey was very easy to work with. Mr jeff the sales manager was kind enough to get us a nice gift and was very friendly. and mr cash the finance manager had us in and out in a timely manner. Please ask for jeff and casey for your next merc. More

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Great car, great price, great experience Had a great experience with Casey. Found the exact vehicle I wanted on the lot and quickly agreed to price. I had some logistics issues coming from ou Had a great experience with Casey. Found the exact vehicle I wanted on the lot and quickly agreed to price. I had some logistics issues coming from out of state. Casey immediately agreed to pick me up from the train station in DC. Once at the dealership I was quickly on my way. About as satisfying of a car buying experience as I could have had. More

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Casey and this dealership are AMAZING! Casey was a fantastic sales representative. He was attentive to our needs and worked with us on the pricing so the vehicle we wanted would fall in li Casey was a fantastic sales representative. He was attentive to our needs and worked with us on the pricing so the vehicle we wanted would fall in line with our budget. He was professional and courteous! I would recommend him and this dealership to anyone looking for a quality car at a great price. Thank you Casey, Derek, Larry and Mercedes-Benz of Annapolis for our second E class we have purchased from you. We will be back! More

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Great Customer Service From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars From the time of my first interaction with Casey, we did not feel the typical sales pressure. He was quite knowledgeable of the various class of cars to his patience with our test driving of two of the vehicles. Dean presentation of his financing options was concise and straight forward. He worked with to get an agreeable amount in a very professional manner. On the day of pickup, Casey allowed us again to test drive the actual car prior to signing contracts. Thanks to Allen the closing of the contract went very smooth. A final greeting and congratulations by Asher was a surprise Over all the service here was quit professional and I would recommend this location to anyone looking at purchasing a Mercedes Benz in the DMV area. More

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