Cassie Thadeus

"Great responsive staff, Drove 30 miles to let me test..."

- ROBLAW Verified Customer

Great responsive staff, Drove 30 miles to let me test drive the car. Did the transaction in 15 minutes. They even cleaned my old license plate. Great Service

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"Excellent service. Everything was fast and getting text..."

- MRSMEKA Verified Customer

Excellent service. Everything was fast and getting text messages is really convenient. I would recommended friends and family to get services at this location. No complaints

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"Good service. I always go to this service center and..."

- KARTHEEK811 Verified Customer

Good service. I always go to this service center and never get disappointed. Friendly staff. Always recommends serving on a need to basis. Would recommend.

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"Cassie is always there for me if I have any issues with..."

- JZANNETTI13 Verified Customer

Cassie is always there for me if I have any issues with my vehicle. Her standard of customer service is second to non and always consistent. Thanks Cassie!

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"thanks for your help in dealing with the warranty company..."

- cf Verified Customer

thanks for your help in dealing with the warranty company and being and advocate for me. much appreciated. good group to take care of my vehicle

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"I love Ganley BMW. The staff is so helpful and kind...."

- JTORRES26 Verified Customer

I love Ganley BMW. The staff is so helpful and kind. They all go above and beyond, especially Cassie. I will not go anywhere but here!

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"Cassie was great to work with. Ryan, the driver who..."

- TOM Verified Customer

Cassie was great to work with. Ryan, the driver who dropped off and picked us up, didn't say a word to us and went to the wrong place to pick us up. We were picked up in an x2 which was small for the 4 pieces of luggage--I had to take off the cover in the back to fit the luggage. Overall, appreciated the fact that my car could be fixed while out of town and the convenience of pick up/drop off but Ryan needs customer service skills since this reflects poorly on the dealership and BMW in general.

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"Cassie always goes out of her way to be helpful and the..."

- MJMMORGAN Verified Customer

Cassie always goes out of her way to be helpful and the service is smoothly handled. I appreciate their friendliness, advise, expertise and efficiency. Overall, the experience is very positive.

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"It was good service, i Got what i ask FOR it was fast the..."

- PTEREI80 Verified Customer

It was good service, i Got what i ask FOR it was fast the lady was professional and I got told what I have to fix in the future

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"Thorough explanation of the issue, and the subsequent..."

- cf Verified Customer

Thorough explanation of the issue, and the subsequent repair. Cassie was also a great ally for me in (successfully) working with the aftermarket warranty plan that I have on the vehicle

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