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BMW of Westlake
Westlake, OH
5,362 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 12, 2026
I recently had my first experience at BMW of Westlake,
and I must say it was outstanding from start to finish. Kevin in the service department welcomed me warmly and took the time to explain what services
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by GINOBLAIR
Verified Customer
Verified Customer
Employees Worked With
September 12, 2026
I really didn’t work much with Kevin but the manager John
was above excellence.
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by PJMOHNEY
Verified Customer
Verified Customer
Employees Worked With
September 10, 2026
Unfortunately, was very disappointed with my Sales
person. Communication was terrible and knowledge was just not there. I have owned BMW's before so that's why I 'stuck' with it. In the end, the sa
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by md
Employees Worked With
Dealership Inventory (199 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Loaner Cars
- After Hours Drop-Off
- Free Coffee
- Cable TV
- Free Drinks
- Free WiFi
- Television
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Home Delivery
- Drive-In Service
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
