Cecelia Browning
Cecelia Browning at Bob Hook Chevrolet

Cecelia Browning | Page 13

Finance Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
293 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

5.0

293 Reviews

Write a Review

293 Reviews of Cecelia Browning

April 17, 2021

Dealership Rating
Employee Rating

Mat was a great salesman! Very detailed in completing all my needs. Great experience! John in service is also a huge asset to your team.went above and beyond as usual. Thank you Bob Hook Jr More

by Rodheroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gahimer , Matt Cooper

Apr 19, 2021

Bob Hook Chevrolet responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

Dealership Rating
Employee Rating

Bill Dabney and Cecilia Browning I just want to say Thank You for being so nice and taking care of me. Awesome peeps!! TY Both😘😘 More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Apr 14, 2021

Bob Hook Chevrolet responded

Thank you for the great review, Moe. We will be sure to thank Bill Dabney, Cecilia Browning and the rest of the team for providing you with excellent service. We look forward to working with you again.

April 05, 2021

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Employee Rating

Matt and all of the staff I delt with were very good professional and very helpful and honest. The Dodge Durango I was buying had one lock broke they fixed it within a couple days More

by Repierce66
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Cooper

Apr 05, 2021

Bob Hook Chevrolet responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon!

April 02, 2021

Dealership Rating
Employee Rating

We drove from Indiana to purchase our new truck. John Knotts helped us out and was awesome! From the very beginning he called us back right away with the information we needed before making the 2 hour dr More

by Tiffany Priddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Knotts

Apr 02, 2021

Bob Hook Chevrolet responded

Hi Tiffany, we appreciate your positive review about your recent experience with us! We hope to see you soon!

March 30, 2021

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Employee Rating

I won’t buy from anywhere by Bob Hook! Excellent service all around! From Elisha in Internet Sales, Kelly in the showroom, Cecilia in Finance and Bill Dabney in Sales. Absolutely amazing people! More

by Amandaserafin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Bob Hook Chevrolet responded

Amandaserafin30, thank you for the good rating. If there is anything else we can assist with, please give us a call.

March 25, 2021

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Employee Rating

We stoped in at Bob Hook Chevrolet to look at a Tahoe. Matt Cooper came out to greet us. What a great experience! He answered all questions and was so helpful in many ways. We drove away in a New (to us More

by Rstlwells
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Cooper

Mar 26, 2021

Bob Hook Chevrolet responded

Congratulations on your new Tahoe! We're so happy to know that Matt took good care of you during your stay and helped you find something you love to drive home in. Safe travels!

March 25, 2021

Dealership Rating
Employee Rating

Matt Cooper in sales and the entire staff at Bob Hook Chevrolet were great to work with. There was absolutely no pressure on anyone at anytime. I commented to the lady in finance that the paperwork was p More

by rwellstw58
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Cooper

Mar 26, 2021

Bob Hook Chevrolet responded

Thank you for taking the time to share your experience with us! We're so glad that Matt was helpful and the paperwork went through seamlessly. Enjoy your new vehicle!

March 24, 2021

Dealership Rating
Employee Rating

We bought our 2nd vehicle at Bob Hook. It was also our 2nd time working with Bill Dabney and highly recommended seeing him for any car/truck needs. They all went out of their way to meet our wants and nee More

by Nolanhall1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Mar 24, 2021

Bob Hook Chevrolet responded

Thank you very much, Nolan, for your trust and loyalty. We appreciate the high compliment for Bill, and we're so glad you were able to experience our top-notch service here at Bob Hook Chevrolet. We look forward to seeing you again soon.

March 19, 2021

Dealership Rating
Employee Rating

No pressure and helped me find what I was looking for. Very easy to work with and I will definitely return when I look for another vehicle. More

by Jeff Fitzpatrick
Recommend Dealer
Yes

Other Employees Tagged: Colleen VanHouten

Mar 19, 2021

Bob Hook Chevrolet responded

Jeff Fitzpatrick, We are so pleased to hear that you had a pleasant experience with us! Thank you for the five star review! We hope to see you back!

March 17, 2021

Dealership Rating
Employee Rating

My wife and I have purchased countless vehicles from Bob Hook Chevrolet, and when the need arises in the future, we will purchase from them again. More

by tim.fries
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Mar 17, 2021

Bob Hook Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! Safe travels.

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