Cecelia Browning
Cecelia Browning at Bob Hook Chevrolet

Cecelia Browning | Page 12

Finance Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
293 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

5.0

293 Reviews

Write a Review

293 Reviews of Cecelia Browning

June 03, 2021

Dealership Rating
Employee Rating

Very professional and responsive. Buying a car is one Very professional and responsive. Buying a car is one “adulting” activity that I absolutely HATE. This has been, without a doubt, the easiest car pur More

by Adtdhall1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Cooper

Jun 03, 2021

Bob Hook Chevrolet responded

Hi Adtdhall1996, thank you so much for your positive comments about Bob Hook Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 29, 2021

Dealership Rating
Employee Rating

I got the best deal at Bob Hook Chevrolet and the easiest transaction. I would recommend Bill Dabney to everyone looking for a dependable vehicle. More

by Creekers4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Dabney, Tim Hagan

Jun 01, 2021

Bob Hook Chevrolet responded

Thank you for the five-star rating and kind feedback! We greatly appreciate your comments about your experience with Bill. We hope to see you again! Have a wonderful day!

May 26, 2021

Dealership Rating
Employee Rating

We Went to Bob Hook Chevrolet just to get an idea about what cars were available and the price range. we were not planning to buy right away. Bill Dabney greeted us at the door and asked what kind of car w More

by patsyherb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Bob Hook Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2021

Dealership Rating
Employee Rating

Thank you James Harris Jr for my new car! I love it and the service was AMAZING!!! I didn't have to wait for the car either. More

by Aprilcase17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris

May 24, 2021

Bob Hook Chevrolet responded

Aprilcase17, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2021

Dealership Rating
Employee Rating

I had the best experience at Bob Hook. Jake started the process and gave me tons of advice on what we would need for our growing family. Colleen was so helpful finalizing the deal and making sure we got th More

by Laurenkaraw08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Bishop , Colleen VanHouten

May 24, 2021

Bob Hook Chevrolet responded

Hi Laurenkaraw08, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2021

Dealership Rating
Employee Rating

The people at Bob Hook Chevrolet in Louisville were very friendly and helpful. It was well worth the drive to get the truck I was looking for. More

by rnmsteph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Byrd, Jimmy Harris

May 20, 2021

Bob Hook Chevrolet responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

May 05, 2021

Dealership Rating
Employee Rating

This is now the 5th vehicle my family has purchased from Bob Hook. I plan to recommend this dealership, and Colleen to anyone who needs a vehicle. More

by bill19521
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Byrd , Colleen VanHouten

May 05, 2021

Bob Hook Chevrolet responded

bill19521, we are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help.

April 29, 2021

Dealership Rating
Employee Rating

Don with commercial sales was amazing!! Pressure free and so very helpful. Cecilia in finance had us in and out in less than an hour!!!! More

by Camera guys
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Mills

Apr 29, 2021

Bob Hook Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Hook Chevrolet! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

Dealership Rating
Employee Rating

Bill Dabney is always very personable and easy to talk to. He has sold me 4 different cars and every time has made sure I'm comfortable with my purchase and satisfied with my decision. If you visit Bob Ho More

by Bexhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, William Dabney

Apr 30, 2021

Bob Hook Chevrolet responded

Thank you for your review. We're so happy to hear that Bill was able to find you a car you love. We wish you many happy miles with it. Thank you for choosing Bob Hook Chevrolet!

April 24, 2021

Dealership Rating
Employee Rating

My car buying experience at Bob Hook Chevrolet exceeded all of my expectations! Matt Cooper is an example of a truly exceptional salesman. He listens to what the customer wants and does everything possible More

by riggsbie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Cooper, Mike Higdon

Apr 26, 2021

Bob Hook Chevrolet responded

Thank you for leaving us such a great review! We truly appreciate your feedback and are so glad to hear that Matt, Cecelia and Mike all played a part in making your experience here a great one. Safe travels!

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