Celeste DesRosiers | Page 21

Helpful and efficient Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right then! Fast, easy, helpful, and an overall great experience! More

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Car buying made less stressful at Heritage Ford Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales and finance. It's very nice to work with someone with a hybrid role, who doesn't pass you off to a "closer." He sat with me for a while, reviewed options and answered questions. He didn't try to hurry me along, which was really nice since his day had started at 7AM. I recommend Heritage Ford, particularly working with Celeste and Kevin. More

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Went the Extra Mile Turner Ede went the extra mile last night making sure I got my tires, bedliner and tonneau cover installed onto new truck. Celeste was very helpf Turner Ede went the extra mile last night making sure I got my tires, bedliner and tonneau cover installed onto new truck. Celeste was very helpful via email and made sure Turner had my truck requirements prior to arrival of test drive. I would lease from Heritage again. More

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Obtaining a new lease I had a lease for a Ford Focus hatchback which was due to end in April 2019. I talked with Larry about obtaining a less expense lease early in the fa I had a lease for a Ford Focus hatchback which was due to end in April 2019. I talked with Larry about obtaining a less expense lease early in the fall. He said to check back in Nov. about an early turn-in program. In October, both Larry and Celeste contacted me and Celeste made an appointment for me with Dylan. Dylan Krause met with me and worked out all the details of the lease, which car, price, etc. He worked to get my costs down into my range. Abigail did the financial paperwork, very efficiently. Dylan was a wonderful sales person to work with. He listened to my needs, helped me look at a few cars and decide on one. I would definitely recommend any of my friends to work with Dylan. He also arranged for me to get my own snow tires put on the next week. This was a lease, but there is no place in "Reason for Visit" to check that. The overall experience was very good. More

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Buying used truck Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless. More

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Ford Edge I just purchased my Ford Edge with the help of Chris. In the beginning I was working with another sales rep and was transferred to Chris when I was cl I just purchased my Ford Edge with the help of Chris. In the beginning I was working with another sales rep and was transferred to Chris when I was close to purchasing the vehicle. Chris picked up on all of my car needs quickly and was patient learning what was most important. He helped me narrow down the car I wanted. Chris came in on his day off to facilitate the sale and it was pretty straight forward. I was happy with my experience and would recommend Chris to family and friends. More

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Great Service Everyone from Turner , Celeste, Steve were attentive and treated me just perfectly. I would definitely return and encourage friends to consider Herit Everyone from Turner , Celeste, Steve were attentive and treated me just perfectly. I would definitely return and encourage friends to consider Heritage for there next vehicle. More

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Easy fast efficient Turner was very professional and knowledgeable . Walked us through the purchase and got us a great deal on the car we wanted. I would recommend Herita Turner was very professional and knowledgeable . Walked us through the purchase and got us a great deal on the car we wanted. I would recommend Heritage Ford and their expert staff. More

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Excellent from start to finish Explained everything very clearly, able to answer all questions perfectly. Very happy with the plan he discussed and explained upgrading to a better Explained everything very clearly, able to answer all questions perfectly. Very happy with the plan he discussed and explained upgrading to a better level and how it would benefit me. More

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Turner Retained Our Business Turner was fun to work with. He was enthusiastic about his position. He listened well and was knowledgeable about the product he was selling. His Turner was fun to work with. He was enthusiastic about his position. He listened well and was knowledgeable about the product he was selling. His efforts were appreciated and resulted in our keeping a Ford in our family. More

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