Cesar Alcala
Cesar Alcala at Lexus of North Miami

Cesar Alcala

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
48 Reviews

Dealership Experience

8 yrs

Industry Experience

20 yrs, 2 mos

Languages Spoken

English English

Italian Italian

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4.6

48 Reviews

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48 Reviews of Cesar Alcala

February 15, 2026

Dealership Rating
Employee Rating

The service for my car was excellent and was resolved thanks to the efforts and support of Ed and Cesar Alcalá. More

by luriosp
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld

Feb 16, 2026

Lexus of North Miami responded

We’re thrilled you’re satisfied with our service! Thank you for choosing Ed, Cesar, and our team at Lexus of North Miami. We appreciate your feedback and we look forward to serving you in the future!

February 13, 2026

Dealership Rating
Employee Rating

Muy buena experiencia y transparencia. Cesar es muy profesional y atento,el departamento de finanzas tambien.Gracias por su ayuda More

by omarmoran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Lexus of North Miami responded

Gracias por compartir su positiva evaluación del equipo de Cesar! Estamos contentos de haberle brindado un proceso claro y sin contratiempos. Lexus of North Miami le da las gracias a usted por su preferencia!

February 02, 2026

Dealership Rating
Employee Rating

Excellent service bbbbbbbbbbbbbbbbbbbbbbbb hhhh hhhhh hhhhh hhhhh kkkk kkk kkkk bbbb bbbb bbbb nnn nnn More

by SSANCHEZ20042001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan in # 8

Feb 03, 2026

Lexus of North Miami responded

Thank you for your feedback! We are pleased to see that you had an excellent experience working with our team at Lexus of North Miami.

January 26, 2026

Dealership Rating
Employee Rating

Cesar is a great and knowledgeable sales person. He went above and beyond to assist us with our vehicle we will continue going to Cesar and Lexus Of Notth Miami for every vehicle that we plan on pu More

by copsandrobbersrus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

Jan 26, 2026

Lexus of North Miami responded

Thank you for sharing this awesome review! We can't wait to pass along your kind words to Cesar and the team. We appreciate you helping us spread the word. See you next time at Lexus of North Miami!

December 24, 2025

Dealership Rating
Employee Rating

Some functions have been closed for 5 years now. Spa, health club, car wash. That's a bit slow.... More

by msuman1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 26, 2025

Lexus of North Miami responded

We couldn't ask for a better review of Lexus of North Miami. Thanks so much for your kind words!

December 19, 2025

Dealership Rating
Employee Rating

Amazing customer service . Very transparent and helpful. I being a customer for many years and the process just get easier and better each time. More

by Margarita Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Lexus of North Miami responded

Margarita, thank you for being a loyal customer of Lexus of North Miami! We look forward to serving you for years to come!

December 09, 2025

Dealership Rating
Employee Rating

I had a great experience thanks to Cesar Escalante this dealer was amaizing the coustomer service exceptional, the variety like no other i was very pleased and had a great experience..... I recomend it to More

by daisy de armas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Lexus of North Miami responded

Daisy, it's wonderful to hear that Cesar and the team provided such a great experience! Thank you for recommending Lexus of North Miami. We look forward to welcoming you back in the future!

November 30, 2025

Dealership Rating
Employee Rating

Lexus of North Miami is truly exceptional! From the moment I walked in, the entire team made me feel valued and taken care of. The staff is professional, knowledgeable, and goes above and beyo More

by Margarita Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Lexus of North Miami responded

Margarita, we're so glad to hear you enjoyed your experience with our team! Thank you for recommending Lexus of North Miami. Safe travels in your new ride!

November 30, 2025

Dealership Rating
Employee Rating

Very professional and clean the whole process was very smooth. Will return to do service More

by CSRWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani

Dec 02, 2025

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

November 13, 2025

Dealership Rating
Employee Rating

They are liars. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. More

by l.kiknavelidze1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2025

Lexus of North Miami responded

I'm very sorry to hear that you feel this way about our business, as we can assure you that we run things with honesty and integrity. Thank you for bringing this to our attention. We will discuss this as a team, but I would also encourage you to call me to discuss this further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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