Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 13

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
217 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

56 yrs, 2 mos

Languages Spoken

English English

Italian Italian

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4.6

217 Reviews

Write a Review

217 Reviews of Cesar Castillo

July 28, 2022

Dealership Rating
Employee Rating

All the guys I dealt with were very professional, pleasant and helpful. They stayed after hours until I was complete with sale. More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Robo Rivera , Dillon Gastineau, Giovanni Marrero, Robert Tucci

Jul 30, 2022

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 26, 2022

Dealership Rating
Employee Rating

Salesman was excellent and the sales manager and finance managers were excellent. First the made me feel comfortable and the treat me with respect and they tried their best to satisfy my number More

by BASIL.FRANCIS59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills

Jul 29, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2022

Dealership Rating
Employee Rating

I had several problems when buying my vehicle. but the dealer solved most of them, I want to highlight the bad practice of the advisor who assisted me, Cesar Castillo, because when I went to the More

by dasyrivait
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 27, 2022

Elder Ford of Tampa responded

Hola. Nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de su experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, Dan Sills Gerente General Élder Ford de Tampa

Aug 16, 2022

dasyrivait responded

unfortunately his actions. They make you think everything you can contrary to wanting to win customers for life. when requesting that the value for which I purchased my vehicle be assessed. you gave me an appointment for 11 in the morning and ended up sending someone else to see me at 2:30 pm. It is a lack of respect for a client, in addition to the explanation they gave me is that the dealership, due to the current situation, had all the power to increase the value they wanted to the vehicles. 7,000 thousand dollars. And of the 19,000 they said they would give me for my vehicle, it turned out that they only gave me 15,000. I definitely do not recommend this dealership at all. in addition to the tricks that this advisor used, CESAR CASTILLO swearing that he would give me 250 thousand dollars a month for a year to pay the high fees he had. I simply advise other people, it is better to go to another Ford dealer, I am sorry for the brand and the bad reputation that this type of dealer creates. desafortunadamente sus acciones. Te hacen pensar todo lo que puedas en contra de querer ganar clientes para toda la vida. al solicitar que se evalúe el valor por el cual compré mi vehículo. me diste cita para las 11 de la mañana y terminaste mandando a verme a otra persona a las 2:30 pm. Es una falta de respeto a un cliente, además de la explicación que me dieron es que el concesionario por la situación actual tenía todo el poder para aumentar el valor que querían a los vehículos. de 7 mil dólares y de los 19.000 que me dijeron que me darían por mi vehículo, resultó que solo me dieron 15.000. Definitivamente no recomiendo este concesionario en absoluto. además de las artimañas que usó este asesor, CESAR CASTILLO jurando que me daría 250 mil dólares mensuales por un año para pagar las altas cuotas que tenía. Simplemente aconsejo a otras personas, es mejor ir a otro concesionario Ford, lo siento por la marca y la mala reputación que crea este tipo de concesionarios.

July 15, 2022

Dealership Rating
Employee Rating

I was searching for a specific vehicle and had already looked at five different dealerships when I found the car I wanted at Elder Ford. The service was phenomenal. The sales department, and managerial st More

by JEANNIEASD71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Daniel Alicea , Dillon Gastineau, Baird King, Kitt Kittles

Jul 16, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 01, 2022

Dealership Rating
Employee Rating

The dealership was VERY CLEAN AND PROFESSIONAL. The staff are awesome and I highly recommend it More

by WALTER.ROSARIO38@YAHOO.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Eli Osorio, Daniel Alicea, John Weicherding, Robo Rivera , Dillon Gastineau, Kitt Kittles, Robert Tucci

Jul 04, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 19, 2022

Dealership Rating
Employee Rating

Great products and salespeople. Caesar was great along with Mike in finances. I love my new truck. More

by Jeff Beringer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Elder Ford of Tampa responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 05, 2022

Dealership Rating
Employee Rating

This is a wonderful place to buy and service, there are always a professional person ready to assist you with respect and amiability More

by wmejia8823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

Jun 06, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

May 31, 2022

Dealership Rating
Employee Rating

I found a good deal on the 2022 Ford Escape, and they gave me a good price for my trade-in, paying me all the debt on my old car. what more can i ask for!! More

by Martin40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2022

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2022

Dealership Rating
Employee Rating

This dealership made sure to get me the car I wanted and out the door in a few hours. Solid experience More

by Slhatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Woody

May 20, 2022

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 12, 2022

Dealership Rating
Employee Rating

Time for light cream a very good I would definitely go back to the Ford dealership for my truck needs More

by fsoto9597
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Mitchell Pavelko, Eli Osorio, John Weicherding, Robo Rivera , Dillon Gastineau, Kitt Kittles, BJ Llanos, Robert Tucci

May 13, 2022

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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