Cesar Tereso | Page 78

Customer Service My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Ab My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Above and beyond. Exceeded my expectations!!! More

by EHOTALEN Verified Customer Verified Customer

Report | Print

Outstanding service Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is r Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is returned clean. Cesar was attentive and knews how to treat a customer who loves his automobile. More

by RICH CANNICI Verified Customer Verified Customer

Report | Print

Exceeds expectations I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. My service advisor is very caring and thorough. Thanks More

by mrpaul Verified Customer Verified Customer

Report | Print

scheduled maintenance good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as the good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as they were very helpful as well. More

by MPTHOR46 Verified Customer Verified Customer

Report | Print

Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More

by GLACHAPEL Verified Customer Verified Customer

Report | Print

Above and beyond Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to h Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to help or make the customer happy. Thanks again! Kenny Russell is amazing and always checks in with me for possible new cars I may be interested in for me or my family. More

by BMWGuy315 Verified Customer Verified Customer

Report | Print

BMW Temp Issue Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The s Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The service I received from Cesar is what I expected and it is exactly what I got More

by dteijido Verified Customer Verified Customer

Report | Print

Hassle free and enjoyable Cesar was amazing. He assisted me with the purchase of tires and even completed the rebate paperwork for me. Fantastic service as always. Thank you Ce Cesar was amazing. He assisted me with the purchase of tires and even completed the rebate paperwork for me. Fantastic service as always. Thank you Cesar!!!!! More

by Princess24 Verified Customer Verified Customer

Report | Print

Excellent Service by Cesar! Quick, fast, courteous and repairs are affordable! Top Quality BMW mechanics, service department! Always helpful and works towards the business best i Quick, fast, courteous and repairs are affordable! Top Quality BMW mechanics, service department! Always helpful and works towards the business best interest. Have been using Ferman BMW for years; no other service department has worked on my 2011 BMW 328i and trust in their "Top Quality" service department. Thank you? More

by GFROHRS Verified Customer Verified Customer

Report | Print

Great Service While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. More

by benmalek Verified Customer Verified Customer

Report | Print