Cesar Tereso | Page 78

Excellent service is customary! Cesar never fails to provide excellent service as well a mini in service for my 328i! He follows through on details and ensures I understand all aspec Cesar never fails to provide excellent service as well a mini in service for my 328i! He follows through on details and ensures I understand all aspect of my cars’s care. The detail shop and the loaner department are wonderful, too. Who doesn’t love a BMW loaner?! More

by AMYLEOPOLD Verified Customer Verified Customer

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Oil change I arrived an hour early and was welcomed in. Cesar was my service advisor. Not only was he extremely professional, courteous and attentive but he ass I arrived an hour early and was welcomed in. Cesar was my service advisor. Not only was he extremely professional, courteous and attentive but he assisted with an issue I experience at another BMW service department. Great job!! More

by RichGain Verified Customer Verified Customer

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Great experience Great experience. Cesar in Service Dept. was fantastic. First time there and certainly will be back. Thank you. Would definitely recommend. Very profe Great experience. Cesar in Service Dept. was fantastic. First time there and certainly will be back. Thank you. Would definitely recommend. Very professional and courteous..Showroom was immaculate. More

by mdoyon825 Verified Customer Verified Customer

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Customer Service My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Ab My service advisor Cesar was amazing. He was courteous and efficient. Best service experience ever!! Thank you for goodies very nice as well. Above and beyond. Exceeded my expectations!!! More

by EHOTALEN Verified Customer Verified Customer

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Outstanding service Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is r Ferman BMW Service works hard to deliver dependable service. They are on time from start to finish and communicate status frequently. The vehicle is returned clean. Cesar was attentive and knews how to treat a customer who loves his automobile. More

by RICH CANNICI Verified Customer Verified Customer

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Exceeds expectations I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. I had 2 recalls and a major AC repair. I was given a new loaner, and when I returned 2 days later, all repairs were done completely and all was well. My service advisor is very caring and thorough. Thanks More

by mrpaul Verified Customer Verified Customer

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scheduled maintenance good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as the good service, friendly and professional. They made getting a service appointment a no hassel event. Credos to the outside greeting personnel as they were very helpful as well. More

by MPTHOR46 Verified Customer Verified Customer

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Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More

by GLACHAPEL Verified Customer Verified Customer

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Above and beyond Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to h Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to help or make the customer happy. Thanks again! Kenny Russell is amazing and always checks in with me for possible new cars I may be interested in for me or my family. More

by BMWGuy315 Verified Customer Verified Customer

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BMW Temp Issue Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The s Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The service I received from Cesar is what I expected and it is exactly what I got More

by dteijido Verified Customer Verified Customer

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