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Cesar Tereso
880 Reviews
880 Reviews
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880 Reviews of Cesar Tereso
June 11, 2018
Oil Change and regular mx Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I' Professional, Communicative and Quick - everything I want from a Dealership Service Center and expect from BMW. Thanks for the great service work, I'll be back. More
by JOSEPHAWOODWARD
Verified Customer
June 05, 2018
Best BMW Dealership in Tampa Bay Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! S Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! She goes above and beyond to create an exceptional, stress-free experience. Rest assured Ferman will do everything in its power to make sure you drive away in the BMW of your dreams, and that when you return for Service, you and your ride are treated with tender loving care. I just bought my 5th BMW, my 4th from Ferman and 4th with Mary. I won’t go anywhere else. More
by Nicole Caron
Other Employees Tagged: Mary Keller, Karl Alvarez , Phil Bennis, Erin Chaparro, Brandy Kennedy, Jimmy Whaley
June 05, 2018
BMW i3 Service Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is Both Toby and Cesar provided class A service and both are highly recommended. All services were completed on time and their speed of communication is fantastic. More
by Bmwi3
Other Employees Tagged: Toby Edward Pacuch
June 04, 2018
Excellent Job! Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Than Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Thanks! More
by KeithM
June 04, 2018
Excellent Customer Service Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. An Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. And personally made sure that my vehicle was as close to perfect as possible when I picked it up. I highly recommend Cesar as a service representative. More
by KATMONSTER42
May 31, 2018
Be service and parts department I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and Bob are the best!!! More
by downtowncarol
Other Employees Tagged: Bob Wagner
May 31, 2018
New problem I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I hav I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I have concerning this problem when I get back to New York More
by bpeters11967
May 31, 2018
Great experience so far Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending on how long my car will last. Used to be a Toyota guy now I am a bmw customer More
by info59
Other Employees Tagged: Erin Chaparro, Alexis Defreitas, Tomas Hernandez
May 31, 2018
5 Start Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Cesar Tereso took time to explain the processes and timeline. More
by JOSEPH_HUSSAR
May 28, 2018
Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More
by jmartinone
