Cesar Tereso | Page 86

Excellent Job! Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Than Ferman BMW has the best customer service, and the most efficient and courteous staff! I highly recommend their team! Great job! Beat in Tampabay! Thanks! More

by KeithM Verified Customer Verified Customer

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Excellent Customer Service Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. An Cesar was outstanding. He kept me well informed as to the state of my service. He was proactive in getting the estimate for the new tires I needed. And personally made sure that my vehicle was as close to perfect as possible when I picked it up. I highly recommend Cesar as a service representative. More

by KATMONSTER42 Verified Customer Verified Customer

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Be service and parts department I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and I needed a spare key made and felt like I was the most important person there. They had my key made and washed my car all for a simple key. Cesar and Bob are the best!!! More

by downtowncarol Verified Customer Verified Customer

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New problem I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I hav I now notice an oil leak that I did not have before the service.I am returning to New York and do not have time to get it fixed.what recourse do I have concerning this problem when I get back to New York More

by bpeters11967 Verified Customer Verified Customer

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Great experience so far Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending Cesar was great!! Getting in and out of service is quick. Great lounge area. So far they have my business from now on but that could change depending on how long my car will last. Used to be a Toyota guy now I am a bmw customer More

by info59 Verified Customer Verified Customer

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5 Start Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Thank you for the 5 star service. The service department was wonderful, welcoming and a pleasure to do business with. The service was streamlined and Cesar Tereso took time to explain the processes and timeline. More

by JOSEPH_HUSSAR Verified Customer Verified Customer

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Routine 20K service Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. Still covered under it it’s three-year 36,000 mile bumper-to-bumper no charge service. They replaced all the filters in the cabin and did oil change. More

by jmartinone Verified Customer Verified Customer

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Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More

by daytonbills Verified Customer Verified Customer

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Helpful and courteous in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their in and out service and Cesar always takes the time to teach me something about my car!!! I would recommend him to anyone looking for service on their BMW. More

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Great Experience Brought my sons 03' 325Xi in for some work. They did a great job on the car, treated us great, and made us feel very comfortable with a dealer experi Brought my sons 03' 325Xi in for some work. They did a great job on the car, treated us great, and made us feel very comfortable with a dealer experience. Returns calls very quickly, and very clear and concise on repair work. At one point even pointed something out something that was minor and not needed for immediate repair, but mentioned that down the road it could become an issue. Didn't feel pressured at all on repairs. Great Experience! More

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