Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 15

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
303 Reviews
4.7

303 Reviews

Write a Review

303 Reviews of Chad Covert

November 11, 2023

Dealership Rating
Employee Rating

Chad and Al were great, but was sold a car that had major engine problems More

by jessandlor
Recommend Dealer
No

Other Employees Tagged: Chad Covert

Nov 13, 2023

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jessica Phillips General Manager 414-357-2100 jphillips@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Responsive, cooperative, complete, agreeable, committed, understanding, convenient, fair, friendly, competitive, flexible, patient, great follow up More

by wemps1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Christine Michalowski , Colt Grandstaff

Nov 08, 2023

Heiser Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 06, 2023

Dealership Rating
Employee Rating

If I could give Al 10 stars I would. He was really knowledgeable on all the options on the cars I saw and as well as the one that I bought. I will be recommending him to anyone that is i More

by Reinaldo DJ.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jakub Kania

Nov 06, 2023

Heiser Toyota responded

DJ, It's great to hear that Al was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 03, 2023

Dealership Rating
Employee Rating

Very professional very customer orintated Clean facility I would recommend Heiser to anybody looking for a car More

by jenster7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Jordan Christian , Colt Grandstaff

Nov 03, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota and congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 02, 2023

Dealership Rating
Employee Rating

Excellent service by Al Husain. Financial paperwork guy was good too. Bought several cars from Heiser More

by gsaito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain , Colt Grandstaff

Nov 02, 2023

Heiser Toyota responded

We are very happy to hear that Al provided you with such a positive experience during the purchase of your new vehicle! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 02, 2023

Dealership Rating
Employee Rating

The dealership was nice. I think Christine did an OK job and understand she’s pretty new as a sales person. There were too many times when she left us sitting at her desk w More

by cdbkmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski , Colt Grandstaff

Nov 02, 2023

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

People were friendly and helpful for the most part but it did seem to take quite some time in-between purchasing stages. More

by lkrenke2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

Salesman was a very respectable and honest person. Walked me through all the functions of the truck and also showed me possible accessories that would be purchased later on. Finance was also very clea More

by XAVIERLEE690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

Nov 02, 2023

Heiser Toyota responded

Xavier, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 22, 2023

Dealership Rating
Employee Rating

All the representatives wrre very professional, yet friendly and helpful. That's something we really appreciated about dealing with them. Moreover, it felt like they made it their duty to give us the b More

by hasanmalik711
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Jakub Kania , Colt Grandstaff

Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2023

Dealership Rating
Employee Rating

Would go back again, took care of servicing me in a timely manner, I can’t say enought about Lorri, she is the best, I would send Clients to her again and again, she went out of her way to help get my More

by earnestinhudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Lori was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

...
15
...

Dealership Inventory (140 Vehicles)

used 2017 Honda Pilot car, priced at $16,494
2017 Honda Pilot
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota RAV4 Hybrid car, priced at $32,237
2024 Toyota RAV4 Hybrid
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Toyota Camry car, priced at $30,619
2023 Toyota Camry
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2024 Toyota Tacoma car, priced at $42,494
2024 Toyota Tacoma
used
Ice Cap exterior
Automatic
Four-wheel Drive
used 2019 Toyota Tacoma car, priced at $30,448
2019 Toyota Tacoma
used
Super White exterior
Automatic
Four-wheel Drive
used 2024 Acura RDX car, priced at $34,999
2024 Acura RDX
used
Performance Red Pearl exterior
Automatic
All-wheel Drive