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Charles Bermudez

Overview Reviews (34) Inventory (73)

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Charles Bermudez

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Charles Bermudez | Page 2

Service Advisor

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.3

34 Reviews

Overview Reviews (34) Inventory (73)

Dealership Experience

8 yrs, 11 mos

Industry Experience

21 yrs, 1 mo

Languages Spoken

English

4.3

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Charles Bermudez

July 16, 2022

Dealership Rating

Employee Rating

I would highly recommend the service department at Infinity Roseville for any of your needs. Infinity Roseville for any of your needs. More

by Steven.ocamb

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Jul 18, 2022 -

INFINITI Roseville responded

Steven, Thank you for sharing your 5-star review with us! We are so glad that you had a positive experience with us. We look forward to being here for all of your automotive needs!

May 16, 2022

Dealership Rating

Employee Rating

I drove over an hour to go to this dealership to look at a car and it was worth the drive. Great customer support throughout the dealership, especially with Ray. a car and it was worth the drive. Great customer support throughout the dealership, especially with Ray. More

by Ritchrock

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nadine Dillman, Dan Chastain, Sam Cruz, Shah Atebar , Ray Martin, John Phillips, Dylan Thayer

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May 16, 2022 -

INFINITI Roseville responded

Thank you for making the drive! We are so grateful for the opportunity to earn your business. If you ever have any additional questions, know that we are only one phone call away.

May 08, 2022

Dealership Rating

Employee Rating

For a marquee like Infiniti you expect a higher standard of service. Quality of service at this dealer was average at best of service. Quality of service at this dealer was average at best More

by K

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

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May 09, 2022 -

INFINITI Roseville responded

K, My name is John Phillips, Service Manager here at INFINITI Roseville. Id' love to discuss your experience as it doesn't sound indicative of the high level of service we pride ourselves on. Please give me a call at 916-770-8400 at your earliest convenience. I look forward to hearing from you.

March 21, 2022

Dealership Rating

Employee Rating

The dealership has extremely friendly staff, the service department keeps the car clean and gets the work done on time as promised. department keeps the car clean and gets the work done on time as promised. More

by wnj4gto

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Steven Khuu , Chris Hampl

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Mar 21, 2022 -

INFINITI Roseville responded

Thank you for your five star review! Happy Motoring!

March 16, 2022

Dealership Rating

Employee Rating

Infiniti Roseville is amazing! The staff are all super friendly and the service is excellent! The staff are all super friendly and the service is excellent! More

by thechristophergeorge

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Marco Buscaglia, John Driebe , Robyn Allan, John Phillips

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Mar 17, 2022 -

INFINITI Roseville responded

Thank you so much for the awesome review! We are so glad that you had an amazing experience and we look forward to seeing you next time!

February 14, 2022

Dealership Rating

Employee Rating

Always great service! Keeps my car just as good as the day I purchased it! day I purchased it! More

by KevinMichael

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Feb 14, 2022 -

INFINITI Roseville responded

Kevin, Thank you for your loyal business! We love seeing you each time for service. Until we see you next!

January 17, 2022

Dealership Rating

Employee Rating

Infiniti Roseville they always accommodate and give us great service and gets my vehicle back at a timely manner great service and gets my vehicle back at a timely manner More

by cromartinez

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Service advisor

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Jan 18, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star service experience with our team. We truly appreciate your business and always look forward to seeing you. Until next time, stay safe and healthy on the road.

December 15, 2021

Dealership Rating

Employee Rating

I had a phenomenal experience per usual. Service was exemplary and no wait time to be addressed for service. I've owned 3 Infinities so far, my first then I bought 2 from this dealership. That is saying exemplary and no wait time to be addressed for service. I've owned 3 Infinities so far, my first then I bought 2 from this dealership. That is saying something for both service and sales ;) Thanks for a great experience! J of ZrysMedia.com More

by J of ZrysMedia

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dan Chastain, Sam Cruz , John Phillips, Dylan Thayer

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Dec 16, 2021 -

INFINITI Roseville responded

J, We just love seeing you come back time and again! We truly value you as a client and we look forward to the continued relationship.

December 06, 2021

Dealership Rating

Employee Rating

Exelente trabajo. Servicio,demaciado profecional el personal que ne atendio. Gracias por su diponiblilidad para atenderme a tiempo. personal que ne atendio. Gracias por su diponiblilidad para atenderme a tiempo. More

by Francisco

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Report | Print

Dec 07, 2021 -

INFINITI Roseville responded

Valoramos su tiempo aquí en INFINITI Roseville. Gracias por la revisión de 5 estrellas.

October 31, 2021

Dealership Rating

Employee Rating

Service Advisors are completely knowledgeable and professional. Dealership treats me like part of their family professional. Dealership treats me like part of their family More

by Bmoore6486

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Dan Chastain

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Nov 01, 2021 -

INFINITI Roseville responded

You are part of the family! We truly appreciate you taking the time to share your positive experience with our service team. We look forward to being here for all your service needs.

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Charles Bermudez | Page 2

Service Advisor

INFINITI Roseville

34 Reviews of Charles Bermudez

Dealership Inventory (73 Vehicles)

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