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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter | Page 4

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Charles Carter

February 08, 2026

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Employee Rating

The staff were professional, got the work done promptly and communicated clearly, I felt respected and listened to. More

by lcampbel153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Feb 08, 2026

Spitzer Toyota Monroeville responded

It’s gratifying to hear our team treated you professionally and kept you informed during your Toyota Prius Prime service. Thank you for acknowledging the prompt work and for trusting us with your vehicle. We appreciate your positive feedback.

February 04, 2026

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Employee Rating

Very good I am very satisfied with tires that I purchased which were mounted promptly at the scheduled time. More

by ejstacey
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Feb 05, 2026

Spitzer Toyota Monroeville responded

We’re delighted to hear you’re satisfied with the tires on your Toyota Tacoma and that our team mounted them promptly at your scheduled time. Let us know if there’s anything else we can do for your Tacoma.

February 04, 2026

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Employee Rating

Everything was good I requested they check the air pressure on the vehicle. They did not More

by TCARUSO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole, Stephanie Disalvo

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Feb 05, 2026

Spitzer Toyota Monroeville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 01, 2026

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Employee Rating

Very good speedy and everything was good Not a long wait very detailed inspection Great More

by DLSTEVE10
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Feb 01, 2026

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 31, 2026

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Employee Rating

Spitzer books too many appointments at the same time. I should nit have to wait for 2 hours for a tire rotation. More

by Gjketeles
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Feb 02, 2026

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 28, 2026

Dealership Rating
Employee Rating

I had a good experience at the dealership. It was just routine maintenance and inspection. It was performed in a timely manner. More

by STEALERS
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Jan 28, 2026

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

January 20, 2026

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Employee Rating

Positive experiences with transparency, low pressure, and excellent communication, and often mention efficient processes like timely service . More

by Bashar_rfefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole

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Jan 20, 2026

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

January 17, 2026

Dealership Rating
Employee Rating

Great customer service and great customer support. Would definitely recommend.too others for quality service and care More

by DIOR_WOOLFOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Jan 18, 2026

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2026

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Employee Rating

Everyone is efficient and helpful. Easy to schedule appointment. Waiting was not bad Thank you More

by adelekelleyeabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Pat Reardon, Elvis "David" Bole, Matthew Artis, Stephanie Disalvo, Amber Barone, Nick Pike, Stacey Davis

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Jan 15, 2026

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

January 12, 2026

Dealership Rating
Employee Rating

It took 3 hours for my first inspection after I purchased the car, I called and was told it was a free inspection. I admit that I was nervous about my first visit and didn't know what to expect. Things were More

by KAREN93
Recommend Dealer
No

Other Employees Tagged: Charles Carter

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Jan 14, 2026

Spitzer Toyota Monroeville responded

Providing a positive experience is our top priority, Karen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jan 17, 2026

Spitzer Toyota Monroeville responded

Providing a positive experience is our top priority, Karen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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