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Charles Cox
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Charles Cox
Sales Associate
Landers Chrysler Dodge Jeep Ram
401 Colonel Glenn Plaza Loop
Little Rock, AR 72210
100 Reviews
Been in the business since 2005 worked for steve landers since 2007 specialize in prime minimal prime and subprime credit situations. Born and raised in Jacksonville Arkansas nothing makes me happier than making a bad situation better.
Read moreDealership Experience
4 yrs, 6 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
100 Reviews of Charles Cox
April 11, 2024
The dealership has pretty good service. ..I only had one incident that took 6 months to resolve...other than that they Ok ..I only had one incident that took 6 months to resolve...other than that they Ok More
by bj8143320
Verified CustomerOther Employees Tagged: Ivan Figueroa, Winston Marshall, Justin Gregory, Billy Ashlock, Justin Kervin, Drew Warburton, Paige Baird, Noel Dominguez, Chris Simms
Helpful 
October 30, 2022
Customer satisfaction is a “selling point” only I bought a used 2017 Ford Mustang and the buying experience wasn’t bad. I actually really like the car. The sales men were nice but they’re salesman tr bought a used 2017 Ford Mustang and the buying experience wasn’t bad. I actually really like the car. The sales men were nice but they’re salesman trying to make a sale…so that part. Well I purchased a vehicle that I was aware of having minor cosmetic body damage that could easily be fixed at home for little to no cost. That damage was disclosed up front before viewing the car in person. No deal breaker for me. The car was dirty when I test drove it so I failed to see the overspray on the hood and the trunk of the car. I discovered that when they washed the car and brought it to me to drive home. Not to mention the overspray was very textured. They said bring it back for a buff. Well I did that and it can’t be buffed out. The salesman knew this when I mentioned it to him and he deterred me immediately from getting it painted because it would go in my Carfacts and that was basically the end of the discussion. Have not been able to discuss what other options I have with anyone because I have been passed around and ignored and no one will return my calls. The very next day the backup camera messed up. I notified the salesman and he said bring it in. It was “allegedly” looked at and deemed okay. Well 2 weeks later it is still messing up and I found out it has a recall on it. Yes I am at fault for not noticing overspray on a dirty car but they are just as guilty for non disclosure. I have real concerns and I have attempted to contact both the salesmen and the customer service representative, Winston and Laura. Laura won’t answer the phone or return my call. Winston won’t answer the phone and rarely returns texts. I’d appreciate some type of olive branch extension to show ownership of the mistake and make sure I remain a happy customer but I’ve gotten nothing but the run around. The aftermath has truly made this a horrible buying experience because I feel like I was duped. They sold me a secretly wrecked, overpriced vehicle that they knew had underlying issues. I definitely will not buy from here again. After my 60 day is up, they will not be serving my vehicle either. I rated the employees low because they are the ones ignoring my calls and concerns. I didn’t give a 1 star because they were nice when they did respond. More
by Sha
Other Employees Tagged: Winston Marshall, Laura Mullinax
December 13, 2021
Great place to purchase a car. Very friendly staff. I highly recommend The Colonel Glenn location. highly recommend The Colonel Glenn location. More
by ANSCOMBELISA86
Other Employees Tagged: Abe Lopez, Billy Ashlock , Tim Baker, Brent Jones, Jim Milam
November 28, 2021
The service department took care of us when we brought our vehicle in. Our salesman made the buying process easy. The dealership made everything convenient and easy. our vehicle in. Our salesman made the buying process easy. The dealership made everything convenient and easy. More
by troypenny87
Other Employees Tagged: Heather Allen
November 16, 2021
They were helpful and knowledgeable, answered all of my questions, and worked hard to get me the payment I wanted. They responded timely and followed up with me, without ever being pushy. I drove over 6 questions, and worked hard to get me the payment I wanted. They responded timely and followed up with me, without ever being pushy. I drove over 6 hours to get to the dealership, and everything was in order as they promised. I would buy from them again. More
by MATTDUPUY39
Other Employees Tagged: Billy Ashlock
October 30, 2021
Got to work with Charles Cox. He was fantastic and super helpful. We were getting ready to leave when they had just gotten a new Gladiator out of detailing and a few hours later we left with it. Great servi helpful. We were getting ready to leave when they had just gotten a new Gladiator out of detailing and a few hours later we left with it. Great service and very helpful. More
by BALCH321
Other Employees Tagged: Billy Ashlock
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