Charles Inman

I had an outstanding experience at the Subaru superstore of Surprise. From start to finish everyone is amazing to work with my salesman, Travis was very knowledgeable patient and made the entire process rec of Surprise. From start to finish everyone is amazing to work with my salesman, Travis was very knowledgeable patient and made the entire process recipe. The finance team was just as impressive, friendly, transparent, and made sure everything was explained clearly. Thank you Charles and George. It is rare to find a dealership where every person you interact with goes above and beyond, but this team truly did. I left feeling confident, excited about my new Subaru and generally appreciated as a customer. Highly recommend them! More

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Bait and switch is Charles game. Made me an offer and then back pedaled. The service department was outstanding. Basically a new car 2021 with 3388 miles on it. Charles let a stellar Made me an offer and then back pedaled. The service department was outstanding. Basically a new car 2021 with 3388 miles on it. Charles let a stellar car go that was inspected by the service staff. I hope Richard Cvijanovich sees this. More

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They helped me with allot and got me what I’ve needed, now I’m moving comfortably in my new ride. now I’m moving comfortably in my new ride. More

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This is nothing more than an old school dealership that employs shady sales tactics that should have went the way of the big tie and polyester pants. Made a deal on a car that was magically sold overnight. employs shady sales tactics that should have went the way of the big tie and polyester pants. Made a deal on a car that was magically sold overnight. An exact care right off the truck but oddly enough, the price jumped hundreds of dollars. Weird...right? (Bait and switch) Had a nice trade that they made an offensive offer on, I refused and asked for my keys, and then we had to go through a couple of other salesman to run the shell game on numbers and tell me how great their numbers were. Ended up being $500 off, in their favor, and then the old "Offer only good for today" shtick. Really? Such lame tactics. They claim they are a different dealership....they are not. The polo's and ball caps are the new crappy ties and polyester pants. There is a reason people hate the care buy process and do not trust car salesman, and this place is the poster child for that. They won't learn....profit trumps basic decency. They reached out and confirmed my opinion and decision not to do business with them. More

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I bought a Mustang GT from here over the phone as I live in PA. Ronnie, George, and Charles answered every single question I had, sent me all the pictures, videos and anything I had asked for. They made me in PA. Ronnie, George, and Charles answered every single question I had, sent me all the pictures, videos and anything I had asked for. They made me feel comfortable buying a car that was 2400 miles away. They made the transaction process so easy and efficient. The whole process was great start to finish. More

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My experience with this dealership was amazing. John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would let me, I'd be trading in my Honda for a new Outback. Lol More

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This store delivers. Impeccably. I've purchased two vehicles within the last eighteen months at Subaru in Surprise. Both experiences were the least stressful and most Impeccably. I've purchased two vehicles within the last eighteen months at Subaru in Surprise. Both experiences were the least stressful and most successful ever. Thanks to Travis G.! Great products! More

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Alex was great; very helpful and knowledgable. The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the fina The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the finance person, and he showed us all of the options for the various service, maintenance, tire assistance, etc. that a customer can pay for, and be added to the overall finance cost. At that point I think my wife and I should have asked if we could be alone somewhere to discuss the options before we made a decision; unfortunately we did not think of that. Sitting in front of the finance guy inhibited us from discussing the options amongst ourselves; that's on us I guess. More

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I had a great experience at Surprise Subaru! The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. I highly recommend them for a stress-free and efficient car-buying experience! More

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Nice and relaxing experience. ..not something you normally expect when buying a car. No pressure and extremely knowledgeable about the product they sell. ..not something you normally expect when buying a car. No pressure and extremely knowledgeable about the product they sell. More

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