Charles Jackson
Charles Jackson at Big Star Cadillac

Charles Jackson | Page 2

Floor Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
5.0
28 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

5.0

28 Reviews

Write a Review

28 Reviews of Charles Jackson

January 24, 2025

Dealership Rating
Employee Rating

This is the second time that I have made a purchase at this dealership and both times were easy and straight to it. They were professional and awesome to work with in every aspect! Charles went above and More

by Allen Mull II
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Jose Teran

Jan 27, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 03, 2025

Dealership Rating
Employee Rating

Excellent Service! This was my very best car experience ever. From beginning to end Mr. Charles Jackson (our sales representative) was there to give us the best experie More

by jwigg48@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , zzRachel zzRuiz

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

January 01, 2025

Dealership Rating
Employee Rating

We had a great experience; I want to thank Charles Jackson for helping us. He went above and beyond my expectations. I totally recommend this place. More

by Sumeet Misra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares , I didn't catch the name of the lady who trained us on different features of the vehicle. I'll give her 5 starts too.

Jan 02, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 28, 2024

Dealership Rating
Employee Rating

Service is great just don't go late in the evening because it feels a bit rushed. Overall very good customer service. More

by maxx65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Kevin Sonnier

Dec 30, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

December 02, 2024

Dealership Rating
Employee Rating

Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha More

by jhadebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 01, 2024

Dealership Rating
Employee Rating

Even on a very hectic day at the dealership, Charles went above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! More

by Scr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Dealership Rating
Employee Rating

Great customer service and everything was painless. I will definitely recommend to anyone looking to purchase a new vehicle. More

by hughesdemarcus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 30, 2024

Dealership Rating
Employee Rating

This process was very easy from beginning to end. I would highly recommend them and my sales manager Derek did a phenomenal job! More

by kparrish74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating
Employee Rating

We enjoyed our experience at Big Star ,this is our third time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was More

by RMCCOY6856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , zzMark zzParsons

Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

Dealership Rating
Employee Rating

This dealership was amazing! They went above and beyond to help us find the exact car. Our salesman, Jackson, was the absolute best and we will definitely tell our friends and fa More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

Dealership Inventory (590 Vehicles)

new 2025 Cadillac CT4 car, priced at $50,935
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $46,240
2025 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $55,119
2026 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $61,517
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,743
2026 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $59,309
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive