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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 12

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

September 18, 2024

Dealership Rating
Employee Rating

This dealership has always treated me very professionally! With kindness and excellent service! I would recommend this Dealership to everyone that wants to be treated with outstanding customer More

by Travis wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Sep 18, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Travis, and don't hesitate to let us know if we can be of further assistance.

September 17, 2024

Dealership Rating
Employee Rating

I’ve been a customer of Jeep Chrysler since the 90s and recently here with Lithia sim t 2017 purchasing several or more vehicles great company More

by MYSTICKULA5761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert , Kenny Rose

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Sep 17, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 16, 2024

Dealership Rating
Employee Rating

Always excellent service and communication. I would recommend their service department. Pleasure doing business anytime. More

by Gpobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 15, 2024

Dealership Rating
Employee Rating

It’s refreshing to have a dealership that actually cares about your issues and listens to your problems. I highly recommend Lithia Chrysler Jeep of Reno for any issues you have as they are the best. More

by LOUB451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Tony Seibert

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2024

Dealership Rating
Employee Rating

I needed my engine light addressed and brought my Jeep in after no success elsewhere. Jeep did another diagnosis found the correct issue repaired it, which cost me less money More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2024

Dealership Rating
Employee Rating

Reno lithia jeep is always very kind, curtious, and professional. it is easy to schedule appointments and their service is prompt and quick. Thanks jeep. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Woody, Dana Silva, Joe Rivera, Robert Pearce, Tony Seibert

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Sep 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mitch, and we look forward to working with you again.

September 14, 2024

Dealership Rating
Employee Rating

My check oil light is still blinking after my oil chainge! Last time my oil More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Sep 19, 2024

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 12, 2024

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Employee Rating

Robert Pearce made the cost of having maintenance on my Jeep a little less painful. The service at Lithia Jeep is bar to none. More

by bradbgop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Green, Scott Williford, Derric Williford, Aaron Lauer, Dana Silva, Robert Pearce, Colby Conine, Steven Harris, Tony Seibert

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Sep 12, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that Robert and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 09, 2024

Dealership Rating
Employee Rating

Dealer is responsive and prompt. Communication is always good. It’s easy to drop off and pick up my jeep for service. The salesman are great to work with. More

by matt@cfbrgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Sep 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

September 08, 2024

Dealership Rating
Employee Rating

Very good service. Nice people. And the service was completed very fast and done right More

by g-tisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

Report | Print
Sep 09, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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