Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 22

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

April 19, 2024

Dealership Rating
Employee Rating

Robert Pierce has always been a pleasure to work with. He keeps you updated if additional problems are found, or needing authorization to complete the task. More

by GFE2855845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

Apr 22, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Robert delivered such a great experience!

April 19, 2024

Dealership Rating
Employee Rating

the service was excellent. Minimal waiting time, friendly and courteous representatives. In and out in an impressive amount of time. More

by ray's4th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jared

Apr 19, 2024

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

April 19, 2024

Dealership Rating
Employee Rating

They are always very helpful and prompt. I appreciate them very much. Waiting time is usually low. More

by rowleytaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 17, 2024

Dealership Rating
Employee Rating

Charles explained the probable cost to me and approximately how long they would need the car. My car was ready earlier than I expected. The transportation to and from my home was a bonus. I am pl More

by Open eyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and our team, and don't hesitate to let us know if we can be of further assistance.

April 17, 2024

Dealership Rating
Employee Rating

Our service writer Charles Sebastian is an excellent representative our your company. He kept us informed and did a remarkable job of saving us money. More

by dpbugna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that Charles was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 16, 2024

Dealership Rating
Employee Rating

Excellent service advisor who is a primary reason I trade with you in both sales and services More

by jlessly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Harris

Apr 17, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

Dealership Rating
Employee Rating

Charles went above and beyond with my service request. I appreciate all he was able to do. Highly satisfied! More

by LCJBT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Charles and our team appreciate your business and hope to see you again soon!

April 16, 2024

Dealership Rating
Employee Rating

Visit went well. Lithia is always on top of their service. Charles is an amazing contact and always a pleasure to work with. I prefer to pay a premium and go to Lithi More

by JMcDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and our team. Please don't hesitate to let us know if we can be of further assistance.

April 16, 2024

Dealership Rating
Employee Rating

Fantastic Ben is the best that always take care of u and I recommend. Them to anyone More

by david@vanbeekassociates.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon.

April 16, 2024

Dealership Rating
Employee Rating

Great work all around. The team is always available and willing to help with anything immediately. More

by K_KASSEKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Tony Seibert , Jason Packard

Apr 16, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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