Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 23

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

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499 Reviews of Charles Sebastian

April 16, 2024

Dealership Rating
Employee Rating

They did a great job and gave me a good price on the install of the running boards More

by SPOULTON50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 16, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 15, 2024

Dealership Rating
Employee Rating

i’ve been coming in for 20 years and the majority of the time you don’t have the parts to fix my car I have to wait I have to call see See if the parts have came in …. they do not call me to tell me the par More

by chief1rita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 15, 2024

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I highly recommend Reno Jeep to anyone that is looking to buy a new Vehicle. I am extremely happy with the vehicles that I have gotten from there. It's Always stress-free & pleasant/no hassles. Dealing wi More

by Tina
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Tina, and for taking the time to leave us this wonderful feedback!

April 15, 2024

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Employee Rating

Charles and the mechanics did an excellent job of diagnosing my cars problem and made sure I got complete satisfaction. This Jeep is my wifes car so I am especially focused on it's safety, and Charl More

by henneco2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Charles here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 14, 2024

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Very great service every time I go for routine service. The timing is great, along with the people service. More

by iseesmileyface
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2024

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The dealership itself is a relatively un-important bureaucracy to me. Charlie Sebastian is the only reason I buy my cars and get them serviced there. More

by ALTAJAKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2024

Lithia Chrysler Jeep of Reno responded

Jake, Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Charlie and our staff were able to assist you and that you had such a positive experience!

April 13, 2024

Dealership Rating
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I have purchased 4 keep grand Cherokee ‘s from this dealership. I have always received excellent service. More

by dsloane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

April 13, 2024

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They always do a great job. Very efficient friendly and professional. The job is always done right. Charlie is the best!! More

by cglantz
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Workmanship
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Recommend Dealer
Yes
Apr 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

April 13, 2024

Dealership Rating
Employee Rating

Charles always prioritizes his customers, provides great service, is great at his job and is personable. I have always felt that Charles is a shining star and one of, if not the top service member at Lithia More

by elijahsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

April 13, 2024

Dealership Rating
Employee Rating

Charles Sebastian is the reason I buy & maintain all my cars with Jeep. Excellent service. More

by Tiger123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words for Charles and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

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