Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 24

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

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499 Reviews of Charles Sebastian

April 13, 2024

Dealership Rating
Employee Rating

Charles is the best! His customer service is amazing! Very knowledgeable and professional and always looking out for his customers! More

by threewagnnergirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

April 11, 2024

Dealership Rating
Employee Rating

Problems were resolved to my satisfaction and an old emissions recall was completed. Charles was very helpful. More

by michaelthemcclainfamily
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

April 11, 2024

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I am a loss for words. I was satisfied with the service and appreciated the time spent with me. More

by suedespars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Sue! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

April 10, 2024

Dealership Rating
Employee Rating

No matter what Charlie does a great job communicating and discussing what’s wrong and what is needed. More

by PENNED
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charlie here at Lithia Chrysler Jeep of Reno.

April 10, 2024

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Always great service from the guys here. Bob took good care of my car, in and out in the time promised. Cannot ask for more. More

by alzibob
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Bob here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

April 09, 2024

Dealership Rating
Employee Rating

I just love Lithia Jeep in Reno. I bought my car knew there and I have been taken care of ever since. Not only was Bob Pierce just super but so was Tony Siebert and Dana the servic More

by SKIPTAHOE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

April 07, 2024

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Thank you for all your help and so grateful to be able to do business with you. More

by Jorjacb33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

April 07, 2024

Dealership Rating
Employee Rating

They were great. Worked with us to get the price we wanted. No pressure. Financial department was good and friendly. We have been using Jeep for over 20 years. Jeeps More

by cheryl.maes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 06, 2024

Dealership Rating
Employee Rating

Absolutely first rate. Special mentions for Charles Sebastian, Jared Phearson and of course Sal. Best in Reno! More

by jrlawler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

April 06, 2024

Dealership Rating
Employee Rating

GREAT CUSTOMER SERVICE , CHARLES SEBASTIAN TOOK CARE OF EVERYTHING HIGHLY RECOMMENDED. IN AND OUT IN AN HOUR More

by LEROY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

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