Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 38

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

October 31, 2023

Dealership Rating
Employee Rating

Easy to set up appointment, Charles provided the services I needed. I used the shuttle services. The driver was great. The only problem was the wait to get the shuttle. I had to wait 1.5 hours. More

by P.MVIOLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 31, 2023

Dealership Rating
Employee Rating

Excellent service! Called to get on schedule, only one week wait, Brought vehicle in the evening before appointment, I was out of there in about 5 minutes. Vehicle was More

by johncrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Conine

Nov 01, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Dealership Rating
Employee Rating

Wow what professionals. I was in and out as quick as I could have been for the issues I had. More

by nick.cameron916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben from service department

Nov 01, 2023

Lithia Chrysler Jeep of Reno responded

Nick, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 30, 2023

Dealership Rating
Employee Rating

Haven’t had any good luck with the service techs. I have bought 2 very expensive vehicles there. Have had to bring them in for service & got them back worse than how we brought them in. My SRT, it to More

by Gabi Boyd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2023

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Gabi, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 30, 2023

Dealership Rating
Employee Rating

Been having my service done there since 2011, very nice employees. Thank you for everything. More

by tucsontayr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

Oct 31, 2023

tucsontayr10 responded

Thank you.

October 29, 2023

Dealership Rating
Employee Rating

Charles Sebastian was excellent to work with. He was a big help when I selected my tires. Charles took time to show me different types of tires. The Tires I Selected are wonderful, they don't ma More

by garyfh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Lithia Chrysler Jeep of Reno responded

Thank you, Gary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

October 29, 2023

Dealership Rating
Employee Rating

Charlie was really helpful and he is the reason that I decided to come all the way to Reno to get my car worked on, as I live 3 1/2 hours away. More

by propelwithdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Charlie delivered such a great experience!

October 28, 2023

Dealership Rating
Employee Rating

I would highly recommend Charles for any service work to be done. He was very professional and very helpful. More

by BEVELSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your perfect review and recommending Lithia Chrysler Jeep of Reno. We are happy to learn that our team was professional and very helpful throughout your visit. Our Sales Team is here for you should you need additional assistance in the future. Have a great day!

January 11, 2023

Dealership Rating
Employee Rating

Charles has been helping me for years. . He always gets me in for my oil changes with zero issues. 5/5! More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Lithia Chrysler Jeep of Reno responded

Marcus, we are glad to know that you are consistently impressed with our Service Team. Thank you so much for being a valued customer of Lithia Chrysler Jeep of Reno and we hope you continue to choose us for your automotive needs.

November 28, 2022

Dealership Rating
Employee Rating

Charlie is always ready to help. Great service with a great experience. Very pleasant to work with. Julianna More

by Red Cars Only
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Lithia Chrysler Jeep of Reno responded

Hello! Thank you so much for your 5-star rating. We at Lithia Chrysler Jeep of Reno appreciate your business and are here for all of your future automotive needs.

...
38
...

Dealership Inventory (384 Vehicles)

used 2022 Jeep Wrangler Unlimited 4xe car, priced at $30,880
2022 Jeep Wrangler Unlimited 4xe
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Jeep Wrangler Unlimited 4xe car, priced at $33,980
2022 Jeep Wrangler Unlimited 4xe
used
Sting-Gray Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Colorado car, priced at $32,980
2022 Chevrolet Colorado
used
Sand Dune Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $41,825
2026 Jeep Gladiator
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $43,753
2026 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $54,549
2026 Jeep Gladiator
new
41 exterior
Automatic
Four-wheel Drive