Charles Strawn | Page 6
Assistant Service Manager
Milton Martin Toyota
3150 Milton Martin Toyota Way
Gainesville, GA 30507
Dealership Experience
9 yrs, 1 mo
Industry Experience
15 yrs, 6 mos
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Charles Strawn
September 20, 2018
30,000 mile check up During my 30,000 miles check go on my Toyota Camry customer service was great very knowledgeable understood what I wanted I didn’t want anything more During my 30,000 miles check go on my Toyota Camry customer service was great very knowledgeable understood what I wanted I didn’t want anything more than what I had asked for approximate told me approximate time the car will be ready very helpful thank you Toyota More
Other Employees Tagged: Pat VanNorman, Mike Morrisey, Kent Easterday, Louie Fouts, Yamyly Chavez, Jordan Moore , Kayla Guerra, Brandon Hernandez, Casey Smith
September 19, 2018
Toyota Sequoia Charles in service is a credit to the dealership he is very professional and goes the extra mile to help the customer understand what is going on with Charles in service is a credit to the dealership he is very professional and goes the extra mile to help the customer understand what is going on with their vehicle Milton Martin is lucky to have him More
September 18, 2018
Absolutely great. Service exceeded all expectations. All work performed in a timely manner. Would recommend this dealership and service department to all others inquiri Service exceeded all expectations. All work performed in a timely manner. Would recommend this dealership and service department to all others inquiring of needed services More
September 17, 2018
Great Customer Service by Charles Great customer service by Charles! Will do business with him again. Been doing business with Milton Martin Toyota for over 20 years. The young ladies Great customer service by Charles! Will do business with him again. Been doing business with Milton Martin Toyota for over 20 years. The young ladies that sit at the desk where you pull you cars into could stand to be a little more friendly. A couple of them did not even speak when we exited our car. More
September 15, 2018
10,0000 mile service I had a great experience. The wait was good as well. Thanks for the complimentary water the facility was clean everyone was friendly. Awesome service I had a great experience. The wait was good as well. Thanks for the complimentary water the facility was clean everyone was friendly. Awesome service More
Other Employees Tagged: Freddy Castaneda
September 15, 2018
Excellent The service was excellent, within less than a week my truck was repaired. Service rep informed me via phone calls about updates & delays to keep me in The service was excellent, within less than a week my truck was repaired. Service rep informed me via phone calls about updates & delays to keep me in the loop. Overall the price charges are overwhelming, but quality is the main factor. More
September 14, 2018
Best Team Ever Charles and his Team at Milton Martin Toyota are amazing! They took care of my recall in a timely manner! They offered great customer service and I am Charles and his Team at Milton Martin Toyota are amazing! They took care of my recall in a timely manner! They offered great customer service and I am so grateful I choose them to take care of my recall. Eddie in the service department is awesome! I trust him with my car everytime I need something done! More
Other Employees Tagged: Eddie Lee
September 13, 2018
Radiator replacement due to check engine light Great customer service and I am so pleased with the results. This dealership is honest and makes the customers feel like they are not being taken adv Great customer service and I am so pleased with the results. This dealership is honest and makes the customers feel like they are not being taken advantage of. More
September 13, 2018
Awesome and honest Charles was a delightful service representative, he explained in detail the reason why I was having the problems and what it would take to correct t Charles was a delightful service representative, he explained in detail the reason why I was having the problems and what it would take to correct them. Charles kept me informed of work as it was progressing. I had just recently purchased the car from an individual and Charles worked with me to get the vehicle where it needed to be to years of service out of it. More
Other Employees Tagged: I don't know his name but it's the technician that works with Charles.
September 12, 2018
Best all around Love Milton Martin Toyota!! Great people! Great service! You couldnt ask for a better atmosphere. Staff always takes care of you. Lets not forget abou Love Milton Martin Toyota!! Great people! Great service! You couldnt ask for a better atmosphere. Staff always takes care of you. Lets not forget about Chick-fil-A while you wait in the mornings! Best Customer Service. More

