Charles Suter | Page 17

Service dept is top notch Charles is a gem, he is very up front with me and tells me what service needs done now and what can wait till next visit. I like his honesty!! Charles is a gem, he is very up front with me and tells me what service needs done now and what can wait till next visit. I like his honesty!! More

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Great Service Experience! I just had my Honda Odyssey in for the 120,000 mile service and my Honda Accord in for the 90,000 mile service. The service department did a great jo I just had my Honda Odyssey in for the 120,000 mile service and my Honda Accord in for the 90,000 mile service. The service department did a great job and was able to provide the service and get the vehicles back to me as quickly as possible. I can always feel confident that my vehicles have been inspected and serviced properly when I bring my vehicles to Don Ayres Honda. More

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Normal Maintenance I always get great service from Don Ayres. My service guy Chuck Sutter is always helpful with getting pm maintenance done and scheduled in a timely ma I always get great service from Don Ayres. My service guy Chuck Sutter is always helpful with getting pm maintenance done and scheduled in a timely manner. Would recommend this dealer ship for all your needs. More

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General experience The staff is always great, service is great. I would not expect a great experience than what I receive. This always been the way it is at this dealer The staff is always great, service is great. I would not expect a great experience than what I receive. This always been the way it is at this dealership. More

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The work was done correctly, promptly, and at a fair price. The thing that impressed me most was the thoroughness with which the service adviser addressed the cars needs, looking at the past maintenance history The thing that impressed me most was the thoroughness with which the service adviser addressed the cars needs, looking at the past maintenance history, the future needs considering the mileage, and my expectations. The inspection and resulting report gave me a good idea of the future maintenance needs as well. All in all, a great job on the part of Charles Suter. More

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Excellent Service Always provided quick and great services when it comes to handling my CRV. Willing to listen to my issues and provided experts and fair solutions. Tha Always provided quick and great services when it comes to handling my CRV. Willing to listen to my issues and provided experts and fair solutions. Thanks again. More

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Thanks for a great buying experience! We had a great experience with Darrin Bickel. He gave us several options to consider, one of which ended up being the perfect car. The pricing was ver We had a great experience with Darrin Bickel. He gave us several options to consider, one of which ended up being the perfect car. The pricing was very fair and we felt comfortable during the whole process. This is our second vehicle purchased at Don Ayres, but our third Honda that we've owned and also had serviced at Don Ayres. Their service department is outstanding and is a major reason for buying another Honda. Thanks to everyone at Don Ayres for treating us well, from sales to service! More

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Routine maintenance The service department is great. All work is done efficiently. The free car wash and shuttle service are great perks. Overall I have been very happy. The service department is great. All work is done efficiently. The free car wash and shuttle service are great perks. Overall I have been very happy. More

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Outstanding service I always get my Civic serviced at Don Ayres. The service department is always efficient, and is helpful in recommending upcoming services. I recently I always get my Civic serviced at Don Ayres. The service department is always efficient, and is helpful in recommending upcoming services. I recently had to replace wheel bearings and they did a great job. I truly appreciate the great service I get there. With their help, my car will last for years. More

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The best service place in town Our company spent years bouncing from service shop to service shop. But once we found Don Ayers, we settled in. For the past 12 years, we have been Our company spent years bouncing from service shop to service shop. But once we found Don Ayers, we settled in. For the past 12 years, we have been bringing most of our company vehicles (they don't work on our biggest trucks so we have to go elsewhere for those), as well as our personal vehicles. GMC's, Fords, Hondas & Toyotas have all been handled with excellence. Hands-down, bar-none, this is the best service place in town in my experience. Over the course of these years we have received hundreds of services and repairs from Don Ayers. No one is perfect, and there have been a few "misses" (less than one percent). But even these are handled with professional responses. Kevin Capelli does a great job as our head account manager, and Charles Suter is the consummate professional as our point man. And all the guys are well-trained to fill in when Kevin or Charles are not available. Having experienced the service departments of many of the other Fort Wayne options, I think it is crazy to use anyone else. Stick with the best for less headaches and less down time. Trent Schrock President, Paragon Landscape, Inc. More

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