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Charles Suter
202 Reviews
Service advisor Chuck Suter knows that customers are usually a little worried when they have to bring their car in for repairs. That’s why his first order of business is to try and put them at ease. “I try to explain why or how the problem occurred,” he says. “Then, we talk about what we can do to prevent it from happening again.” Chuck loves being able to help customers resolve maintenance issues. He also loves interacting with the dealership’s longtime customers. “It’s amazing … the loyalty that Honda customers have is amazing.” Chuck, who has worked at Don Ayres for seven years, spends a lot of his free time participating in his favorite off-road sport: rock crawling.
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202 Reviews of Charles Suter
November 20, 2020
Chuck always does a great job communicating with us. In addition, the service is outstanding and our vehicles are always taken care of. Don Ayres service department gets the job done right. addition, the service is outstanding and our vehicles are always taken care of. Don Ayres service department gets the job done right. More
by tntray
November 14, 2020
They always schedule my car in a timely manner to come for a service and everyone is very friendly. Chuck Suter is very helpful as my advisor and very knowledgeable. for a service and everyone is very friendly. Chuck Suter is very helpful as my advisor and very knowledgeable. More
by Happy
November 05, 2020
Chuck Sutter is always helpful and friendly and answeres all of the questions we have. We have always had good experiences at this dealership been customers for many years. all of the questions we have. We have always had good experiences at this dealership been customers for many years. More
by lyle.culbertson
Other Employees Tagged: Shawn Baney
October 05, 2020
This is my 3rd new Honda from Don Ayres. I will continue to shop at Don Ayres for all my vehicle needs. From sales to financing to service, they have gotten to know me and my needs. I appreciate all the car to shop at Don Ayres for all my vehicle needs. From sales to financing to service, they have gotten to know me and my needs. I appreciate all the care they put into building a trusting relationship. More
by Jennrob8
Other Employees Tagged: Andy Hitzemann, Anthony Russett
September 18, 2020
Shawn Baney was very courteous and professional. He has called to follow up to see how we liked our new car and if we had any questions. called to follow up to see how we liked our new car and if we had any questions. More
by Honda3
Other Employees Tagged: Shawn Baney , Joe Gates
September 01, 2020
Matt did an excellent job with the sale of my 2011 CRV. Thanks for your help and everything else you did along the way. Jim Hirschbiel Thanks for your help and everything else you did along the way. Jim Hirschbiel More
by jameshirschbiel
Other Employees Tagged: Caleb Craun, Jon Walker, Matt Walker , Bill Hulwick
August 12, 2020
Superior service has always! Been a customer for over 10 years!! We always recommend Don Ayres to our family and our friends. Customer for life. years!! We always recommend Don Ayres to our family and our friends. Customer for life. More
by Renee
Other Employees Tagged: Rick Squires, Jon Walker, Travis Herbst
August 11, 2020
Always done first time, on time, and reasonable price Doug runs an incredible service department. Never spend more than what the car truly needs. the team knows there stuff and gets it done right. I have Doug runs an incredible service department. Never spend more than what the car truly needs. the team knows there stuff and gets it done right. I have total confidence in Charles Suter recommending what is needed and not needed. More
by jbkeller60
