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Charles Williams
236 Reviews
236 Reviews
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236 Reviews of Charles Williams
October 12, 2019
As always everything was done in a professional order!! What else can I say? Everything was taken care of as fast as possible and in an orderly manner!! I could not be more pleased! Thank you all that ha What else can I say? Everything was taken care of as fast as possible and in an orderly manner!! I could not be more pleased! Thank you all that had a part in going over my GMC! However, whoever did the actual service failed to put the oil cap back on. Half way home I had to return to the shop because the engine light came on my dashboard. Mistakes happen but this makes me wonder if anything else was missed during the service. It was quickly corrected when I went back!! More
by Betty M. Sisson
October 01, 2019
Staff always courteous and professional. Long time customer of Master . Service staff is quick to assist. People like Ronald Page and William Fanning go above and beyond to help . Philip Towns is alwa customer of Master . Service staff is quick to assist. People like Ronald Page and William Fanning go above and beyond to help . Philip Towns is always willing to make the customer at ease with service details. More
by EMDUKE
Other Employees Tagged: William Fanning, Phillip Towns
July 15, 2019
Feels Like Family It is great when you walk into a dealership and the service department knows you and your different automobiles. I sent my daughter to the dealership It is great when you walk into a dealership and the service department knows you and your different automobiles. I sent my daughter to the dealership to get a service on one of the vehicles we bought from them. Charles recognized our vehicle, pulled up our name in the system, and knew exactly what service the vehicle needed. This awareness by Charles saved on time and the military discount saved on my money. Thanks Again Charles. More
by Faith2534
July 14, 2019
Great service. This was my 1st time and I was impressed my only regret is not buying a buick sooner. They never said NO to any of my request and provided excellent c This was my 1st time and I was impressed my only regret is not buying a buick sooner. They never said NO to any of my request and provided excellent customer service More
by Mxbuick
Verified CustomerJuly 10, 2019
Awesome I dropped my truck off for service due to a check engine light. It was fixed quickly and I was on my way. The staff (Charles Williams) was very polite I dropped my truck off for service due to a check engine light. It was fixed quickly and I was on my way. The staff (Charles Williams) was very polite and knowledgeable. More
by MSGRHODES
July 08, 2019
Excellent service provided by GMC Master Buick Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repai Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repairs will be done in a professional manner and the best price possible. More
by CJ33
Other Employees Tagged: Steve MacDonald, William Fanning , Porsha Cox
July 05, 2019
Great I really had a great experience. Very helpful. They took their time explaining my problems and what I needed to get it fixed. Great job guys!!!! I really had a great experience. Very helpful. They took their time explaining my problems and what I needed to get it fixed. Great job guys!!!! More
by Chico123
July 02, 2019
Recall Everyone was very nice. Did not have to wait very long either. Got me in fast and out fast. Really treated nice. I was very impressed. Everyone was very nice. Did not have to wait very long either. Got me in fast and out fast. Really treated nice. I was very impressed. More
by son,Brett39
July 02, 2019
Service advisor was very helpful and friendly. Good service and friendly employees. If I'm in Augusta at next service date, I will have my truck serviced here again. Thanks for your help. Good service and friendly employees. If I'm in Augusta at next service date, I will have my truck serviced here again. Thanks for your help. More
by O.BURNLEY
Other Employees Tagged: Porsha Cox
July 01, 2019
Terrible Worst experience I could have ever possibly gotten no need to waste any time on this survey have contacted gm about all my concerns but will never ret Worst experience I could have ever possibly gotten no need to waste any time on this survey have contacted gm about all my concerns but will never return to this dealership even if my life depended on it. Service department is a joke. More
by JonP1234
