Charles Williams | Page 6

Very good experience Charles was very professional. He was careful to let me know what I could expect from the staff in keeping the car sanitized. He gave me a prompt foll Charles was very professional. He was careful to let me know what I could expect from the staff in keeping the car sanitized. He gave me a prompt follow up to discuss diagnosis and price? I was very pleased in his service and my car is running very smoothly now. Thanks to the mechanics for a job well done. More

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I would suggest going somewhere else. Can’t fix a driveability issue following a warning letter from Buick. Actually issue got worse after their “initial fix.” driveability issue following a warning letter from Buick. Actually issue got worse after their “initial fix.” More

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David Pruitt and the rest of the staff were extremely professional, timely and courteous. Thank you for the prompt and complete service visit. Well done! professional, timely and courteous. Thank you for the prompt and complete service visit. Well done! More

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David is the epitome of customer service. I called David is the epitome of customer service. I called Friday morning inquiring about a leak in my condenser. David called me back within minutes an David is the epitome of customer service. I called Friday morning inquiring about a leak in my condenser. David called me back within minutes and had me set up for condenser replacement later that morning. He got me in, quickly repaired, and back in my truck by early afternoon. Thank you!! More

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Courteous, as usual. Service was done in a very timely manor, transportation to and from home was very helpful. The 20 years I have been doing business there are above o Service was done in a very timely manor, transportation to and from home was very helpful. The 20 years I have been doing business there are above others. More

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Charles was extremely accommodating even though I did not have an appointment but needed my car repaired for my wife’s upcoming trip. The shop was very busy, but he worked it in and got the car back to me be have an appointment but needed my car repaired for my wife’s upcoming trip. The shop was very busy, but he worked it in and got the car back to me before my wife’s 2000 mile trip. Great customer service! More

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I live 45 minutes from Augusta and drove to Augusta for a Drs appointment this morning. My car did not drive normally. It rode very rough and would jerk. I was afraid I wouldn’t make it back home so I took a Drs appointment this morning. My car did not drive normally. It rode very rough and would jerk. I was afraid I wouldn’t make it back home so I took a chance to go to Pontiac master . Even though I didn’t have an appointment they took my car in More

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Great service. Service associates are friendly, courteous and most helpful. The wait for service work to be completed was as expected. Always a good experience there. and most helpful. The wait for service work to be completed was as expected. Always a good experience there. More

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Great service. Great service as always and I plan on purchasing another Buick from the dealership as well !! My appointment was on time and the service was fast, eff Great service as always and I plan on purchasing another Buick from the dealership as well !! My appointment was on time and the service was fast, efficient, and professional !! More

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Service Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Every Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Everyone I have had contact with at the dealership goes out of their way to satisfy the needs of their customers. More

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