313 Reviews
Write a Review313 Reviews of Charlie Hook
January 24, 2024
Good attention and service throughout. I appreciated the input and interactions. I would buy again from Brent Brown Toyota I appreciated the input and interactions. I would buy again from Brent Brown Toyota More
Other Employees Tagged: Nate Casper, Bridjer Meadows
January 03, 2024
A friend recommended Brent Brown Toyota to me so when I needed a new car, I paid them a visit. I first talked to Wade Henrie, the manager who was very friendly and helpful. He introduced me to Drew Brown. needed a new car, I paid them a visit. I first talked to Wade Henrie, the manager who was very friendly and helpful. He introduced me to Drew Brown. Drew went with me on the test drive. He was very personable and knowledgeable. I purchased a new car which I really like. I highly recommend Brent Brown Toyota. They are awesome. More
Other Employees Tagged: Drew Brown, Brian Boyd
January 03, 2024
As soon as I got my new Tacoma home I started hearing noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the noises coming from the engine after the ignition was turned off. I notified my salesman and asked for help. I've tried to get information from the service manager also and am not happy with the responsiveness or knowledge. I would appreciate someone contacting me for resolution! More
Other Employees Tagged: Ismael Flores, Steven Smith
December 28, 2023
I choose Bb Toyota for the following reasons! Great salesman, Lane Brown , one of the best!!! Management , Larry Terry, now retired, Milani Hedquist in service!!! Exceptional people and my relati Great salesman, Lane Brown , one of the best!!! Management , Larry Terry, now retired, Milani Hedquist in service!!! Exceptional people and my relationships built over many years and many Toyota vehicles!! More
Other Employees Tagged: Bryan Holmes, Milani Hedquist , Lane Brown
December 27, 2023
The sales team is amazing. The buying process was fast. Only changes to the buying program would be to add the gap insurance into the payments at the beginning and not wait unt The buying process was fast. Only changes to the buying program would be to add the gap insurance into the payments at the beginning and not wait until later More
Other Employees Tagged: Colby Sanders, Jamie Davis
December 21, 2023
Great service from Tanner. He helped & answered every question we asked, even delivered my car to me He helped & answered every question we asked, even delivered my car to me More
Other Employees Tagged: Brian Boyd , Tanner
December 15, 2023
Everything was good and there were no issues. Really happy with working with Jamie for this. Really happy with working with Jamie for this. More
Other Employees Tagged: Jamie Davis
December 10, 2023
It was actually the first time I have had to hunt to find a salesman, but once I found Brock he bent over backwards to help me, he is a great salesman and stayed in contact with me while some repairs were d a salesman, but once I found Brock he bent over backwards to help me, he is a great salesman and stayed in contact with me while some repairs were done to the car I purchased More
Other Employees Tagged: Brock DeLuca, Colby Sanders
December 08, 2023
Ismael was awesome. Kept us informed while waiting for the car to come.in. Was help in financing the car. Charlie was on top of the paper work. Made sign everything easy Kept us informed while waiting for the car to come.in. Was help in financing the car. Charlie was on top of the paper work. Made sign everything easy More
Other Employees Tagged: Ismael Flores
December 06, 2023
This was a great experience from Todd the sales man to Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and th Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and the car I bought was a dream car I have always wanted. Thank you. More
Other Employees Tagged: Todd Robinson