314 Reviews
Write a Review314 Reviews of Charlie Hook
December 06, 2023
This was a great experience from Todd the sales man to Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and th Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and the car I bought was a dream car I have always wanted. Thank you. More
Other Employees Tagged: Todd Robinson
November 29, 2023
Denton did a great job finding the perfect car for us. He is very responsive, knowledgeable and professional. He is very responsive, knowledgeable and professional. More
Other Employees Tagged: Brian Boyd, Denton Anderson
November 23, 2023
Ismael and Jordan were extremely helpful! They not only helped me find a great car, but also somehow got the price down to a monthly payment I could afford. They made the process feel so much They not only helped me find a great car, but also somehow got the price down to a monthly payment I could afford. They made the process feel so much less stressful than I thought it would be. If anyone is looking for a car, even if your financial situation isn’t the best, you should go to Brent Brown Toyota! More
Other Employees Tagged: Ismael Flores, Colby Sanders, Jordan Christensen
November 13, 2023
My very first car buying experience was far less than desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong car and never once checked the VIN on the car before selling it to me. When I tried to figure out what happened and where my car was, it turned out that Brent Brown sold my car to auction and I went home with a different car. In the end, Shad made everything right and I was able to keep my car, but it was a horrible process and Todd made me feel like an absolute nuisance the whole time. More
Other Employees Tagged: Todd Robinson, Shad Rawlings, Denton Anderson
November 08, 2023
Todd was amazing and really made sure to help me out with purchasing my first truck. Thanks Todd for all that you do!! purchasing my first truck. Thanks Todd for all that you do!! More
Other Employees Tagged: Todd Robinson
October 13, 2023
liked the friendly staff, and willingness to work out different options and accomidations for us. different options and accomidations for us. More
Other Employees Tagged: Easton Adams
October 04, 2023
Best experience I’ve had purchasing a car- especially Jake- great kid- honest. I walked the lot and show room and he was the only sales person to approach me. I was pretty much 100% committed to buying a Jake- great kid- honest. I walked the lot and show room and he was the only sales person to approach me. I was pretty much 100% committed to buying a truck when I walked in- he had no idea of knowing that and still rushed to help me. That’s a great sales person. More
Other Employees Tagged: Brian Boyd, Jake Chauvin
September 30, 2023
Nice people and a great place to buy a Toyota. It is a very welcoming place to go. It is a very welcoming place to go. More
Other Employees Tagged: Jamie Davis, Daniel Ryan
September 20, 2023
Everyone was great to work with. Things took a little longer than I had hoped, but I could see how busy they were. Things took a little longer than I had hoped, but I could see how busy they were. More
Other Employees Tagged: Todd Robinson, Nate Casper, Easton Adams
September 17, 2023
Kai Hendry was great! Friendly and attentive. Charlie Hook was a knowledgeable finance guy, but his homophobic and racist comments were not appreciated. Friendly and attentive. Charlie Hook was a knowledgeable finance guy, but his homophobic and racist comments were not appreciated. More
Other Employees Tagged: Kai Hendry