Charlie Macera

Excellent in every aspect great customer service always goes beyond and above to help satisfy the customer goes beyond and above to help satisfy the customer More

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Charlie is the absolute BEST! !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommen !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommend him! More

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Took my vehicle for a quote to be repaired. Estimate to repair was more than the vehicle was worth. TJ in service was excellent, very helpful and understanding and trying to figure out a game p Estimate to repair was more than the vehicle was worth. TJ in service was excellent, very helpful and understanding and trying to figure out a game plan to help me out in a difficult situation. Thanks again TJ. Decided to cut my losses and trade in the vehicle for pennies and purchase a 2nd had vehicle. My salesman was Charlie, he was exceptional. Very patient, knowledgeable and understanding and went out of his way to help me get my head in the right place to make a sound decision. None of the usual pressure selling that turns buyers off just an honest guy helping a customer, how it should be Very happy with the purchase and overall service. Was in the dealership a total of 9 hours with a lot of waiting around which took the edge off the overall experience some but TJ and Charlie more than made up for it. Very nice guys and a credit to the dealership. Thank you so much Charlie and TJ you guys are the best. More

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Charlie was extremely helpful in the process of buying my GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. GLB. Attentive, knowledgeable, and helpful throughout the deal. Would definitely return to buy another car there in the future. More

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Great Dealer! My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all My sales rep, Charlie, was great! Worked with my trade in and we came to a price I was happy with. Dealership is beautiful, well-kept and with all the amenities. If still in the area, I will be back for our second! More

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Great experience working with Charlie. He made the process super easy! Highly recommend him and Mercedes’ Gainesville! He made the process super easy! Highly recommend him and Mercedes’ Gainesville! More

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My wife and I have dealt with several dealerships lately on our search for her car, this dealership has been the easiest to deal with and we had the most polite knowledgeable salesman Charlie macera. If you on our search for her car, this dealership has been the easiest to deal with and we had the most polite knowledgeable salesman Charlie macera. If you’re in the market for a vehicle I highly recommend going to see Charlie! More

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Truly enjoyed my experience at Mercedes Benz of Gainesville. Julian was very knowledgeable and easy to work with! The entire staff was friendly and made me feel so comfortable during the entire pro Gainesville. Julian was very knowledgeable and easy to work with! The entire staff was friendly and made me feel so comfortable during the entire process. Highly recommend Julian and this dealership. More

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Excellent service from Tom and crew knowledgeable, personable, top notch, Tom is now family, friendly, outstanding. Recommending Tom for a raise and more!!! We really really appreciate all that you personable, top notch, Tom is now family, friendly, outstanding. Recommending Tom for a raise and more!!! We really really appreciate all that you have done for the King family. This was the easiest car purchase ever!! We will bring Alyssa to meet you as soon as she get's here and we will talk about the PKY Pizza place. Recommend TOM!! Get a $100.00 check when your friends make a purchase here. Who would you recommend? Tom... don't know how Charlie's name was entered... although he did a great job explaining how the car works. More

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