Charlie Marquez
Charlie Marquez at Irwin Mazda
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Charlie Marquez

Financial Services Manager

Irwin Mazda

4000 U.S. 9 South
Freehold, NJ 07728

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47 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

24 yrs, 11 mos

not yet
rated

47 Reviews

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47 Reviews of Charlie Marquez

January 10, 2021

Dealership Rating
Employee Rating

We recently purchased a Mazda6.What a pleasure dealing We recently purchased a Mazda6. What a pleasure dealing with professionals. Frank D.(Sales) and Charlie M (Finance) made the sales experience comf More

by chess
Recommend Dealer
Yes

Other Employees Tagged: Frank Digironimo

June 22, 2020

Dealership Rating
Employee Rating

Performance We all have choices who we do business with. The Irwin family makes it easy Congratulations to your team of professionals Best wishes and con More

by KJL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Katie

Jun 23, 2020

Irwin Mazda responded

We appreciate the high praise and welcome the opportunity to do business with you again in the near future. Warm Regards, Carlos Sousa, GM

June 10, 2020

Dealership Rating
Employee Rating

Smooth Process Picked up my CX30 last night and couldn’t be happier with the process. Frank, my salesman was so knowledgeable and there was no pressure to buy. Woul More

by lparry98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Digironimo

Jun 10, 2020

Irwin Mazda responded

Congratulations on your new Mazda CX-30 we are sure you will enjoy it. It was our pleasure to provide you with an effortless buying experience and welcome the opportunity to serve you again in the near future. Best- Carlos Sousa, GM

February 10, 2020

Dealership Rating
Employee Rating

Best car purchasing experience ever. My experience at the Irwin Lincoln Mazda, was the best car purchasing experience I’ve ever had. From the moment I walked in the door, it smelled AMA More

by vivmar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Vaksman

Feb 10, 2020

Irwin Mazda responded

Vivian, I was so elated to hear of your pleasant experience with our Sales and Finance teams. We work so hard to make each and every customer experience an effortless one. Congratulations on your new vehicle and welcome to the Irwin Family. Warm Regards, Carlos Sousa, GM

February 01, 2020

Dealership Rating
Employee Rating

Recall issue was not fixed on the day of delivery. Mechanic and the sales did not communicate well. If the car was not fix, it should be informed. Fuse box cover below driver seat was misplaced in th More

by winbocherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Vaksman , Mechanics on Saturday and Monday

Feb 04, 2020

Irwin Mazda responded

Thank you for taking a moment to give us your feedback and congratulations on your new car. The Recall you mentioned unfortunately was out of our hands as it had not yet been issued by Mazda with the fix to be implemented before your scheduled delivery. We are unable to to complete the recall process until Mazda officially issues it, thus giving us the approval to process the repair. We thank you for your business and look forward to seeing you again soon.

January 31, 2020

Dealership Rating
Employee Rating

No pressure sales and my salesman really knew his stuff. I would recommend buying at this dealership. I was in and out in less than an hour. More

by Countessfx
Recommend Dealer
Yes

Other Employees Tagged: Frank Digironimo

Feb 04, 2020

Irwin Mazda responded

We are so glad to hear that our sales team is upholding our standards of making each and every experience and effortless one. Congratulations on your new vehicle and we look forward to being of service in the near future.

January 27, 2020

Dealership Rating
Employee Rating

The salesman Frank was very accommodating. Frank explained the vehicle to me in detail and the paperwork was made very clear to me. Frank was very professional and made me feel at ease. More

by Frank & Lin
Recommend Dealer
Yes

Other Employees Tagged: Frank Digironimo

Feb 04, 2020

Irwin Mazda responded

I'ts always a pleasure to hear when our staff goes above and beyond to make each customer feel comfortable in the buying process as we understand sometimes it can be an intimidating and lengthy one. Congratulations on your new vehicle and we look forward to doing business with you again soon. Best- Carlos Sousa, GM

May 13, 2019

Dealership Rating
Employee Rating

Sales and Service I cant say enough about the Irwin Mazda Team. They have all of my Trust and Confidence! My sales experiences have always been hassle free and no pre More

by jerzgirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin, Chuck Sarkady , Carlos Sousa

May 13, 2019

Irwin Mazda responded

Thanks for leaving us such a thoughtful review and for your business. We are glad that you loved our services and value your high praise. Best- Carlos Sousa, GM

January 11, 2019

Dealership Rating
Employee Rating

Irwin Mazda is the best Irwin Mazda continues to provide the luxury car buying experience with their ultimate professionalism, efficiency, and courtesy. This is my third car More

by LittleDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Sousa

Jan 16, 2019

Irwin Mazda responded

Little Doc, Thanks for leaving us such a wonderful review and for being a loyal Irwin Mazda Customer. We are glad that you loved our services and value your high praise. We work diligently to provide outstanding customer service and welcome the feedback as it provides us with great encouragement to keep doing what we are doing. Thank you, once again, for your kind words. Best-Carlos Sousa, GM

August 13, 2018

Dealership Rating
Employee Rating

Putting the customer first We've been customers of Irwin Mazda for more than 12 years. From our first Tributes through our latest purchase, a 2018 Mazda 6, we have found the sa More

by njcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Vaksman, Adam Goldin

Aug 14, 2018

Irwin Mazda responded

Thank you for taking the time to leave us a review. We appreciate your feedback as well as your five star rating. At Irwin Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied each and every time. Thank you for choosing Irwin Mazda we appreciate your business & we hope to see you back at the dealership soon! Enjoy your new ride! Sincerely, Carlos Sousa- General Manager

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