Charlie McFadden
Charlie McFadden at Audi Wyoming Valley

Charlie McFadden | Page 13

General Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
156 Reviews

Dealership Experience

28 yrs, 11 mos

Industry Experience

28 yrs, 11 mos

4.9

156 Reviews

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156 Reviews of Charlie McFadden

December 24, 2022

Dealership Rating
Employee Rating

Very professional without being overbearing. Accommodating and respectful. Thorough, knowledgeable and patient. Great experience! Kyle was a pleasure to work with and made what can be a stre More

by lisamazzatesta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Kyle Osterhout

December 22, 2022

Dealership Rating
Employee Rating

Great experience with Audi Wyoming Vally as usual. Friendly staff and clean facility. Always a pleasure. More

by MFMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor , John Strobel, Steve Ubaldini

December 14, 2022

Dealership Rating
Employee Rating

Excellent service very happy with our Audi dealership. My husband and I really appreciate all the caring assistance that they do for my family!!! More

by FRANFRANREPUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor , John Strobel, Steve Ubaldini

Dec 14, 2022

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience at our dealership! We are so glad to hear that you and your husband were happy with the service you received. It is our goal to provide the best possible assistance and care to all of our customers, and it sounds like we were able to do that for you and your family. Thank you for choosing to work with us and for taking the time to leave such a kind review. We appreciate your business and look forward to assisting you in the future.

Dec 14, 2022

FRANFRANREPUB responded

yes

December 03, 2022

Dealership Rating
Employee Rating

I’ve had multiple great experiences with Wyoming Valley Audi. I’d recommend the dealership to anyone looking for great customer service. Curtis is a terrific sales associate and Troy in finance takes good More

by pettdmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for sharing your positive experience with Wyoming Valley Audi. We are happy to hear that you have had multiple great experiences with us and that Curtis and Troy have provided you with excellent customer service. We strive to provide top-notch customer service to all of our clients, and it's great to hear that we have succeeded in doing so for you. Thank you for recommending us to others, and we look forward to seeing you again in the future.

December 02, 2022

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Employee Rating

I have been leasing from them for many years and they are wonderful. The entire staff are very nice and a pleasure to work with! More

by JMCHALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Dec 13, 2022

Audi Wyoming Valley responded

Thank you so much for your kind words about our team! We are so glad to hear that you have had such a positive experience leasing with us. Our team works hard to provide excellent customer service, and we are thrilled that it shows. Thank you for choosing to lease with us and for taking the time to share your feedback.

November 30, 2022

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Employee Rating

The dealership is fantastic! ! They were very informative, polite, and walked me through every feature of the car to make sure we felt comfortable. I was impressed with how patien More

by SteveAndSally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig , John Strobel

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for your kind words about Audi Wyoming Valley. We are thrilled to hear that our team was able to provide you with a fantastic car-buying experience. Our staff takes great pride in their knowledge and dedication to ensuring that each and every customer is informed and comfortable with their purchase. Thank you for recommending us, and we look forward to seeing you again soon!

November 15, 2022

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Employee Rating

Curtis Maleninsky was great to work with and very professional. No high pressure. I would highly recommend him and Audi Wyoming Valley More

by Walter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

October 06, 2022

Dealership Rating
Employee Rating

Overall Randy H. (sales) was on the ball from receiving the car off the truck to customer pre-inspection and updating me throughout the process even sending me pics. More

by DMANO29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Joe Goas, Brian Kutzor , Mitch Kotarski, John Strobel

October 05, 2022

Dealership Rating
Employee Rating

Curtis goes above and beyond to meet the needs of his customers. I reached out to Curtis about a year ago to express my interests and getting back into the Audi Brand. Curtis was very responsive, extreme More

by RJLongstreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

August 30, 2022

Dealership Rating
Employee Rating

Tremendous experience. Randy H. was absolutely incredible. Above & Beyond does not begin to describe the service we received. Mitch was also incredible! Will be more than h More

by ALEXANDER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa , Mitch Kotarski, Steve Ubaldini

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