Charlie McFadden
Charlie McFadden at Audi Wyoming Valley

Charlie McFadden | Page 12

General Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
151 Reviews

Dealership Experience

28 yrs, 8 mos

Industry Experience

28 yrs, 8 mos

4.9

151 Reviews

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151 Reviews of Charlie McFadden

January 20, 2023

Dealership Rating
Employee Rating

This place is the best for purchasing and servicing my Audi: I’ve purchased 4 cars from this dealership. More

by jgehret76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Joe Goas, Brian Kutzor , Mitch Kotarski, John Strobel, Steve Ubaldini

January 16, 2023

Dealership Rating
Employee Rating

Audi Wyoming Valley has been great, but it took Audi 7 weeks (48 days) to supply them with an alternator. I expect Volkswagen Credit to credit my lease payments for that timee. More

by EMAIER
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

January 03, 2023

Dealership Rating
Employee Rating

Curtis was fantastic to deal with. Also dealt with Charlie, and he was great too. Highly recommend buying a vehicle from Audi Wyoming Valley. They make sure to make the process easy an More

by ghines51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky , Mitch Kotarski

December 29, 2022

Dealership Rating
Employee Rating

THIS IS THE BEST DEALERSHIP EVER! COURTEOUS, EFFICIENT, CAPABLE, FRIENDLY, ACCOMMODATING, HELPFUL AND ALL IN ALL A PHENOMENAL PLACE TO BUY A CAR AND TO REPAIR IT. More

by BARBMEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor , John Strobel, Steve Ubaldini

December 25, 2022

Dealership Rating
Employee Rating

The dealership was very easy to work with and a pleasure to work with. They gave me a good deal and i’m grateful More

by PUUUDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 24, 2022

Dealership Rating
Employee Rating

Very professional without being overbearing. Accommodating and respectful. Thorough, knowledgeable and patient. Great experience! Kyle was a pleasure to work with and made what can be a stre More

by lisamazzatesta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig , Kyle Osterhout

December 22, 2022

Dealership Rating
Employee Rating

Great experience with Audi Wyoming Vally as usual. Friendly staff and clean facility. Always a pleasure. More

by MFMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor , John Strobel, Steve Ubaldini

December 14, 2022

Dealership Rating
Employee Rating

Excellent service very happy with our Audi dealership. My husband and I really appreciate all the caring assistance that they do for my family!!! More

by FRANFRANREPUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor , John Strobel, Steve Ubaldini

Dec 14, 2022

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience at our dealership! We are so glad to hear that you and your husband were happy with the service you received. It is our goal to provide the best possible assistance and care to all of our customers, and it sounds like we were able to do that for you and your family. Thank you for choosing to work with us and for taking the time to leave such a kind review. We appreciate your business and look forward to assisting you in the future.

Dec 14, 2022

FRANFRANREPUB responded

yes

December 03, 2022

Dealership Rating
Employee Rating

I’ve had multiple great experiences with Wyoming Valley Audi. I’d recommend the dealership to anyone looking for great customer service. Curtis is a terrific sales associate and Troy in finance takes good More

by pettdmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Troy Craig

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for sharing your positive experience with Wyoming Valley Audi. We are happy to hear that you have had multiple great experiences with us and that Curtis and Troy have provided you with excellent customer service. We strive to provide top-notch customer service to all of our clients, and it's great to hear that we have succeeded in doing so for you. Thank you for recommending us to others, and we look forward to seeing you again in the future.

December 02, 2022

Dealership Rating
Employee Rating

I have been leasing from them for many years and they are wonderful. The entire staff are very nice and a pleasure to work with! More

by JMCHALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Dec 13, 2022

Audi Wyoming Valley responded

Thank you so much for your kind words about our team! We are so glad to hear that you have had such a positive experience leasing with us. Our team works hard to provide excellent customer service, and we are thrilled that it shows. Thank you for choosing to lease with us and for taking the time to share your feedback.

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