Cheyenne Lightfoot | Page 3

I got a call from the manager and he made sure everything was taken care of in a timely manner and to my satisfaction. was taken care of in a timely manner and to my satisfaction. More

by parkermadeline18 Verified Customer Verified Customer

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This is my second vehicle purchase from Elder Ford. Both times, they had the best selection and prices out of all the competing Ford dealers nearby. However, make sure to read the finance sheet. Watch Both times, they had the best selection and prices out of all the competing Ford dealers nearby. However, make sure to read the finance sheet. Watch out for the add-ons (like any dealership). When the finance manager says "I'm giving you" ask "how much." Read the line items before signing. Do that and you can't go wrong at Elder Ford. More

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Great customer service from start to finish! We were extremely impressed with the delivery service that you offer! We were extremely impressed with the delivery service that you offer! More

by AaronandTodd00 Verified Customer Verified Customer

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Johnathan Duran was great to work with! He helped me get the best deal possible and made the process very easy for me. Christian in finance was very helpful as well, I’m really happy with t He helped me get the best deal possible and made the process very easy for me. Christian in finance was very helpful as well, I’m really happy with the customer service we received here. More

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Elder ford is great! They go above and beyond for their customers to earn them for life. They go above and beyond for their customers to earn them for life. More

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Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More

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Excellent customer service from start to finish! ! I highly recommend Elder Ford and if we ever decide to trade in the future, they will be our first call! ! I highly recommend Elder Ford and if we ever decide to trade in the future, they will be our first call! More

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Everyone was courteous to me and my wife that’s why we bought the car bought the car More

by sygma1@ Verified Customer Verified Customer

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dan and the team always treat me very well and take care of mt concerns of mt concerns More

by melaniejtmc2 Verified Customer Verified Customer

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Bait and switch deal and fired the finance guy I worked with which makes me believe he was doing multiple people wrong including myself. Very poor dealership that won't take responsibility for their own em with which makes me believe he was doing multiple people wrong including myself. Very poor dealership that won't take responsibility for their own employees. Sales person John stated I was weird for not getting tinted windows when they were charging $800 for the tint when I can get cheaper somewhere else. Been a couple months now since purchase and getting harassing phone calls from John asking me to give him a positive review and that he has been looking at my place of employment reviews and sees my store has gotten a couple bad reviews. Very uncomfortable getting a call every week to coarse me into leaving a positive review while also using my place of work as a ploy almost as blackmail to get me to update. John would also like me to mention that he was kind enough to drive my new to car to my job after he swapped license plates prior to the complete of the sale as I drove to work without a license plate without knowing this was already done More

by seangifford1993 Verified Customer Verified Customer

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