Cheyenne Lightfoot
Cheyenne Lightfoot at Elder Ford of Tampa

Cheyenne Lightfoot | Page 3

Customer Relations Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Cheyenne Lightfoot

September 13, 2025

Dealership Rating
Employee Rating

Clowns working there. Could not connect me to a live person and eventually just started hanging up on me as I was trying to find out where my replacement tags were on da More

by 2018 Tahoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 14, 2025

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 13, 2025

Dealership Rating
Employee Rating

Carlos and Robert were very helpful in getting me the truck that I wanted. I can honestly say that the sales portion of my truck buying experience was exceptional. More

by emilioreneg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomez / Robert Filuta:both 5 stars

Sep 14, 2025

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2025

Dealership Rating
Employee Rating

I loved the service. Whole crew went above and beyond to get me into the truck of my dreams! 100% recommend More

by drewskie1989
Recommend Dealer
Yes

Other Employees Tagged: Nick Davis, salesman 5 star,

Sep 10, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 08, 2025

Dealership Rating
Employee Rating

Elder Ford and their dealership team were very receptive and forthreit in their service in a non pressuring manner. John was very personable and easy to work with. His knowledge and salesmanship was exempla More

by huetcherj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding

Sep 11, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

August 31, 2025

Dealership Rating
Employee Rating

Outstanding Sales Manager Mitchel Pavelko Provides excellent customer experience Walked ne through all important aspects of Elder Ford Family and shown importance of customer service More

by Mr A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

Elder Ford of Tampa responded

Hi, we are so happy to read such a great review about Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Dealership Rating
Employee Rating

the dealership was good they got me in and out within an hour would recommend. Sales was great as well. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zaire Jackson

Aug 20, 2025

Elder Ford of Tampa responded

Hi Jordan, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

August 15, 2025

Dealership Rating
Employee Rating

Elder Ford had a great selection of Trucks! I had an issue with final pricing that was added on to the vehicle, but Cheyenne helped me get that fixed right away! Customer Service like that is g More

by kskel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nestor Cruz

Aug 17, 2025

Elder Ford of Tampa responded

Hello, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2025

Dealership Rating
Employee Rating

Gave me a great OTD price and stuck with it til the end. Smooth transaction. More

by Blob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Weicherding, Dayna Glover , Jim in finance is the #1 reason I dint back out of the deal. John is a solid person.

Aug 16, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 07, 2025

Dealership Rating
Employee Rating

Great sales service and financial processing. Made the purchase process easy. Vehicle was immaculately prepared for me when I took it off the lot. More

by ROCK221
Recommend Dealer
Yes

Other Employees Tagged: CHRISTOPHER STOCKTON

Aug 10, 2025

Elder Ford of Tampa responded

Hi, we appreciate your feedback! Safe travels!

July 19, 2025

Dealership Rating
Employee Rating

Cant say enough great things about Elder Ford and my experience there buying my truck. I had spoke to several dealerships about what exactly i was looking for and not only did Elder ford give me the bes More

by docs_ccc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2025

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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