Once the car was picked out it was a quick process with
all issues addressed
all issues addressed
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by D405
Verified Customer
Verified Customer
Jun 08, 2023 -
Dana Ford Lincoln responded
Thank you for trusting the Dana Ford team with your recent purchase! We appreciate you taking the time to review your experience and hope we have the privilege of working with you again in the future. Until then, take care and enjoy your new vehicle!
Super helpful.
Super friendly as well. They were great to me from the very moment I walked into the dealership.
Super friendly as well. They were great to me from the very moment I walked into the dealership.
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by DLAnderson247
Verified Customer
Verified Customer
Jun 01, 2023 -
Dana Ford Lincoln responded
We're thrilled to hear about your great experience here at Dana Ford! It's fantastic to know that our team was helpful and friendly during your visit. Thank you for sharing your review with us and please don't hesitate to reach out if we can be of service again in the future!
My sales rep, Ching, was terrific.
Very professional and thorough in his product knowledge and follow up. Overall dealer experience was very good.
Very professional and thorough in his product knowledge and follow up. Overall dealer experience was very good.
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by jedbow
Verified Customer
Verified Customer
May 22, 2023 -
Dana Ford Lincoln responded
Thank you for taking the time to share your experience working with Ching and the rest of our team at Dana Ford! We appreciate your 5 stars and look forward to working with you again!
everyone is great but the wait time.
my salesman Ching is the nicest most respectful person in helping me with patience. this is the second time I bought and or leased a car with Ching a
my salesman Ching is the nicest most respectful person in helping me with patience. this is the second time I bought and or leased a car with Ching and would recommend him also
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by patricia31056
Verified Customer
Verified Customer
May 04, 2023 -
Dana Ford Lincoln responded
Thank you for the review and feedback, Patricia. We're so glad that Ching continues to earn your support and we hope we can make your next experience a more efficient one. Take care and thanks again, from all of us here at Dana Ford!
Sales department was easy to deal with they followed up
and worked with us- would definitely buy again!
and worked with us- would definitely buy again!
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by Jessvannest
Verified Customer
Verified Customer
Apr 25, 2023 -
Dana Ford Lincoln responded
Thank you for the wonderful feedback about your recent experience with the Dana Ford sales team! It was a pleasure working with you and we look forward to doing so again in the future. Take care!
Ryan was an A+ across the board, beyond knowledgeable and
helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know.
helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know.
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by anthony.guaragno
Verified Customer
Verified Customer
Apr 14, 2023 -
Dana Ford Lincoln responded
Ryan, John & the rest of the team are honored to receive your support, Anthony! Take care and we'll see you again next time here at Dana Ford!
The have a great service, the employees are very friendly
and the all ways help you, I will recommend the place to my friends.
and the all ways help you, I will recommend the place to my friends.
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by estherr141
Verified Customer
Verified Customer
Apr 13, 2023 -
Dana Ford Lincoln responded
Thank you for your support of the Dana Ford team! We appreciate you recommending us to your friends and look forward to seeing you at your next visit. Take care!
I purchased a brand new Ford Bronco from this dealership
back in late February. What I thought would be a smooth buying experience was quickly soured by something so simple.
I signed the paperwork and wh
back in late February. What I thought would be a smooth buying experience was quickly soured by something so simple.
I signed the paperwork and when they handed over the keys I noticed one of them was severely damaged. It had scratches and gouges in the body of the key fob. This is a brand new car I paid for, is it unreasonable to expect everything to be spotless and brand new? When I raised my concerns I was quickly met with “you can just put a key cover on it” and “we can’t do anything about that”. I had already signed the paperwork and couldn’t back out of the deal at that point, and they knew it. After weeks of back and forth, they have gone radio silence regarding a replacement/repair key fob.
I will never do business with this dealership again and I suggest fellow customers do the same and bring their money elsewhere. When you’re paying this much money for a brand new car, everything should be in pristine condition off the dealer lot, including the key fobs.
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by Tyler Xie
Other Employees Tagged:
John Locher
Apr 03, 2023 -
Dana Ford Lincoln responded
Hi Tyler, We regret to read this review and assure you that it's not how we do business. Our team strives to provide the best care and we are disappointed to read that this wasn't te case this time. We hope there is still an opportunity to resolve these concerns and encourage you to reach out to Doug Hansen, GSM, at 718-983-8700 ext 262 when you have the chance. Thank you.
Sales man Ching matched the price from 5 years ago to a
new Ford Explorer surprised left with that price since Covid prices have gone up alot
new Ford Explorer surprised left with that price since Covid prices have gone up alot
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by jpapraniku1
Verified Customer
Verified Customer
Mar 29, 2023 -
Dana Ford Lincoln responded
We appreciate the great feedback for Ching and the team! We hope that you enjoy your new Ford Explorer and are glad you found a great deal at Dana Ford! Thank you!
My husband and I had a great experience at Dana Ford in
Staten Island. We will be reoccurring customer
Staten Island. We will be reoccurring customer
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by sr51289
Verified Customer
Verified Customer
Other Employees Tagged:
Zach Balint, Steve Riccardone
Mar 21, 2023 -
Dana Ford Lincoln responded
Thanks for giving our Dana Ford team an opportunity to earn your business! We look forward to seeing you & your husband again next time!