Ching Poon | Page 10

Ryan was an A+ across the board, beyond knowledgeable and helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know. helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know. More

by anthony.guaragno Verified Customer Verified Customer

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The have a great service, the employees are very friendly and the all ways help you, I will recommend the place to my friends. and the all ways help you, I will recommend the place to my friends. More

by estherr141 Verified Customer Verified Customer

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I purchased a brand new Ford Bronco from this dealership back in late February. What I thought would be a smooth buying experience was quickly soured by something so simple. I signed the paperwork and wh back in late February. What I thought would be a smooth buying experience was quickly soured by something so simple. I signed the paperwork and when they handed over the keys I noticed one of them was severely damaged. It had scratches and gouges in the body of the key fob. This is a brand new car I paid for, is it unreasonable to expect everything to be spotless and brand new? When I raised my concerns I was quickly met with “you can just put a key cover on it” and “we can’t do anything about that”. I had already signed the paperwork and couldn’t back out of the deal at that point, and they knew it. After weeks of back and forth, they have gone radio silence regarding a replacement/repair key fob. I will never do business with this dealership again and I suggest fellow customers do the same and bring their money elsewhere. When you’re paying this much money for a brand new car, everything should be in pristine condition off the dealer lot, including the key fobs. More

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Sales man Ching matched the price from 5 years ago to a new Ford Explorer surprised left with that price since Covid prices have gone up alot new Ford Explorer surprised left with that price since Covid prices have gone up alot More

by jpapraniku1 Verified Customer Verified Customer

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My husband and I had a great experience at Dana Ford in Staten Island. We will be reoccurring customer Staten Island. We will be reoccurring customer More

by sr51289 Verified Customer Verified Customer

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Great people and great atmosphere. Wish I could buy a car every day from DANA! Wish I could buy a car every day from DANA! More

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They are the best. They always help me with any problem I have. Douglas Hansen is the best. He never fails to give us the best deal for our money. They always help me with any problem I have. Douglas Hansen is the best. He never fails to give us the best deal for our money. More

by manfra27 Verified Customer Verified Customer

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Great experience. Everyone was awesome to interact with and I didn’t spend all day at the dealer. In and out! Thank you!! Everyone was awesome to interact with and I didn’t spend all day at the dealer. In and out! Thank you!! More

by dmarolda1 Verified Customer Verified Customer

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Rafael Torres helped us throughout the process and was very thorough with the information provided. I appreciated his efforts in getting us the best car for the best deal possible very thorough with the information provided. I appreciated his efforts in getting us the best car for the best deal possible More

by JadaYan Verified Customer Verified Customer

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Dana Ford technicians held my for 10 days. I continuously asked for updates and had no way to get in contact with anyone because they don't return calls corporate also gotten involved and coul I continuously asked for updates and had no way to get in contact with anyone because they don't return calls corporate also gotten involved and could not reach the technician department or the manager of the technician department whose name is Joe. On top of that I came to found out that when I purchased his vehicle I was told they would only run my credit once or twice Turns out they ran at 8 ti'm superior I'm in the process of trying to buy a home and I contacted the credit agency and they said I need a letter from Dane Ford stating they mistakenly ran it too many times. I went back to Dana 4 to speak with them and the person I spoke to named Ching told me that I was aggressive and he didn't know why I was getting so upset. I have informed him that I'm not aggressive and I'm not upset I am disabled and he had no apologies or anything nice to say except let me get a manager there's nothing I can do for you. I don't spoke with the manager I think his name was Steve who was nice but I knew he was just blowing smoke up my you know what period if you want to talk about a dealership that does not take care of their people This is the 1. I spent over $200000 with them between 3 cars and they now want nothing to do with me because they're not making sales on me. The only thing I can hope is that this dealership gets federally indicted and I somehow get some money back for 2 of the 3 terrible vehicles I purchased from them. If you want to go to a dealership that will take care of you do not go to this one More

by erikf1784 Verified Customer Verified Customer

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