Chip Benyi | Page 6

Our Prince Our Sienna buying experience was full of kissing lots of frogs (other dealerships) to find our prince (Hartford Toyota)! We scoured the internet look Our Sienna buying experience was full of kissing lots of frogs (other dealerships) to find our prince (Hartford Toyota)! We scoured the internet looking for a used Sienna and our interactions with dealerships was riddled with overaggressive dealers who were not really listening to what we wanted, dealerships that just did not call back (even after I said I was ready to buy and what I wanted.... does it get easier than that?!) and vehicles that were not what was advertised. Hartford Toyota really listened to our needs/wants and were able to meet them with a 2017 (YAY me!!) for just a little bit more than the used Siennas we were looking at, but with a lifetime warranty on the powertrain. The experience there was was a seamless team approach. We appreciated their working together to find us the best possible vehicle for our family at the best possible price. They all communicated well together to know at any given moment where we stood in our van buying process. We highly recommend Hartford Toyota for your car buying and servicing needs (my husband has his 2006 Toyota 4-Runner serviced there at 200k+ miles!) More

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Purchase of new vehicle Guy Pagliano helped me determine which Toyota would be best for me. His friendly professional manner and knowledge of the vehicles was outstanding. Th Guy Pagliano helped me determine which Toyota would be best for me. His friendly professional manner and knowledge of the vehicles was outstanding. This is the 2nd Toyota I have purchased at Hartford Toyota and am always amazed at the friendly personnel. Thank you all. More

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Hartford Toyota Fixed my Tacoma! Had a problem with shimmy on my 2015 Tacoma and after having a bad experience at another Toyota dealer where they failed to fix the problem (twice) I Had a problem with shimmy on my 2015 Tacoma and after having a bad experience at another Toyota dealer where they failed to fix the problem (twice) I traveled 30 miles to Hartford Toyota to give them a try. I am very happy to say they expertly diagnosed and fixed the problem under warranty and were extremely courteous in doing so. Cheers to Hartford Toyota and team! Well done... More

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Nobody does it better than Hartford Toyota The staff at Hartford Toyota look after your interests more than they do their own. This makes them different from most dealers. We feel very comforta The staff at Hartford Toyota look after your interests more than they do their own. This makes them different from most dealers. We feel very comfortable dealing with Hartford Toyota. More

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Great experience! Have 2 Scion XBs from Hartford Toyota. Most recently on a visit to get an oil change we ended up leasing the second XB, the service and experience we Have 2 Scion XBs from Hartford Toyota. Most recently on a visit to get an oil change we ended up leasing the second XB, the service and experience were fabulous. More

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Excellence service experience over the years I've been a valued customer for so many years & once again I've been treated so well. I recently had another great experience. I had brought my car in I've been a valued customer for so many years & once again I've been treated so well. I recently had another great experience. I had brought my car in and found out there was an issue with the heating control system. It ended up being a very expensive repair. Chip Benyi, service adviser reached out to the area Toyota representative to assist with cost of repair. Toyota decided to pay for the parts & the dealership paid for my labor costs. I want to thank Toyota for their generosity. I wish to commend Chip Benyi & my service adviser, Shaun Negron, for the excellent service they provided. I have told many of my friends & they were quite surprised. More

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Excellet Customer Service & Personal Attention Hartford Toyota always make me feel that they go out of my way to make my buying or service experience an excellent one. I have purchased 4 new cars Hartford Toyota always make me feel that they go out of my way to make my buying or service experience an excellent one. I have purchased 4 new cars from Hartford Toyota and have had them all serviced at Hartford Toyota. Their service department is excellent and always take care of any issues I may have in a prompt and professional manner. More

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Excellence in Service From the time you drive in to the time you pick up your car the focus is on providing customer service. They listen to issues and then return with opt From the time you drive in to the time you pick up your car the focus is on providing customer service. They listen to issues and then return with options and suggestions based on the teams review. In addition, they will perform a safety check and general review of your car to spot items for attention now and in the future - a definite added bonus. I also like the "no pressure" way that all is presented to the customer. More

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Effortless and pleasant Chip Benyi is an excellent Service Manager. He consistently provides quality service at an affordable price. I have to drive over 30 minutes to get Chip Benyi is an excellent Service Manager. He consistently provides quality service at an affordable price. I have to drive over 30 minutes to get to Hartford Toyota Superstore, but I would not go anywhere else. More

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WONDERFUL My experience with Steve was exceptional! Not only was he very knowledgeable of the vehicle...he was courteous, polite and very patient! Kudos! Yo My experience with Steve was exceptional! Not only was he very knowledgeable of the vehicle...he was courteous, polite and very patient! Kudos! Your staff - mainly Chip (Service Manager) and Gloria (Finance Dept.) - were wonderful! They seem to really care about serving the 'customer' first - truly a refreshing attitude - in this day and age! Keep them on staff forever. . I'm spreading the word - - -.we'll be back! More

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