Chris Buie | Page 31

So easy Dennis and Heather made it so easy and seamless for us. They had all the paperwork ready for us in advance which was a huge time saver. I would highl Dennis and Heather made it so easy and seamless for us. They had all the paperwork ready for us in advance which was a huge time saver. I would highly recommend Autohaus to anyone. More

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Two Car Delivery Purchased two cars today and everything was great. Larry was excellent and Dennis was as usual - very organized and professional. Highly recommend Purchased two cars today and everything was great. Larry was excellent and Dennis was as usual - very organized and professional. Highly recommend this dealership and Dennis, I have bought many cars from them and everything is always handled perfectly. More

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Patti my service adviser is amazing. She made me feel welcome and appreciated as a customer. She made sure the “tech” guy was available when I picked up the car to go over questions I had. welcome and appreciated as a customer. She made sure the “tech” guy was available when I picked up the car to go over questions I had. More

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I relived excellent and attentive service from everyone at Autohaus BMW. This was a quick and easy transaction with no surprises. They went out of their way to accommodate me since I was stuck picking up at Autohaus BMW. This was a quick and easy transaction with no surprises. They went out of their way to accommodate me since I was stuck picking up my new car during a snow storm. More

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My family is totally happy with the sales and service staff at Auto Haus. We have purchased several cars since 2001 and we’ve never had a bad experience. Thanks to Joe Emerson and the entire Auto Haus f staff at Auto Haus. We have purchased several cars since 2001 and we’ve never had a bad experience. Thanks to Joe Emerson and the entire Auto Haus family for giving us reasons to keep coming back. More

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Very good on wait time for sevice ,haven’t had any problems out my recall but I did ask if you autohaus bmw could reset my computer cause my brake light was on & can use my onboard computer in car & problems out my recall but I did ask if you autohaus bmw could reset my computer cause my brake light was on & can use my onboard computer in car & nobody even looked at it ,never got done never said anything about it so it would of been a five star but not saying anything about my problem was very unsatisfactory &light is still on !! More

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Excellent experience Autohaus BMW is an excellent dealership for BMW. Their sales and service staff are knowledgeable and professional. I have purchased 4 vehicles and ha Autohaus BMW is an excellent dealership for BMW. Their sales and service staff are knowledgeable and professional. I have purchased 4 vehicles and have good experience. More

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Exceptional Service... Again 34 years I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to inv I’ve come to Autohaus for sales and service since 1985 and this visit was consistent with every prior visit. I called Ethan to schedule service to investigate noise while driving. My tires were nearing the end of their service life and he suspected tire wear as the culprit. When I arrived, he confirmed our suspicions and booked me a loaner. He also determined that several maintenance items were near due, so he he scheduled those items and eliminated the need for a separate visit. While there, Renard LaSane, my salesperson of record (3 Seven series) updated me on current offerings. Chris Buie as usual, checked see if I had any iDrive challenges More

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Great service I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is I have purchased 3 BMW's from Autohaus. Their service during and after the sale is excellent. They go out of their way to make sure the customer is well taken care of. I appreciate the extra attention. More

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Horrible Experience Cauing Physical Illness I sustained an asthma attack due to poor mechanical service. The manager refused to make it right. After receiving two recall letters, I had taken m I sustained an asthma attack due to poor mechanical service. The manager refused to make it right. After receiving two recall letters, I had taken my car to BMW Autohause for a blower motor rewire recall in April of 2019. I experienced something dragging my battery down afterwards. One service guy admitted that the mechanics had crossed up the wiring causing serveral fuses to blow out. The following month, I received another recall letter for a blower motor pcv valve replacement. I had additional work done replacing the radiator, some hoses and they had to recharge the battery. (note I had to tow the vehicle to the shop because it wouldn't start up. Upon receiving my car back, after 4th of July holiday; I hadn't made it off the lot before I tried the air conditoning and the blower would not work. The service guy and manager wittnessed it. (I suffer from asthmas & am soley dependant on air). The service manager suggested that I spend more money to determine the cause and purchase additional work. I had an attack upon leaving because no resolution was made. I find it appalling, due to the fact the manufactuerer was aware of the blower motor defencencies and the manager would not stand behind the direlect work performed by his mechanics. I feel he should have made it right. This has been the worse experience I've ever encountered at the BMW autohaus location. More

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