Chris Callada | Page 4

The dealership was warm welcoming with their customer service. When I arrived to the dealership, I was looking for a car that fits my needs, but I did not know which car was the right pick for me and tha service. When I arrived to the dealership, I was looking for a car that fits my needs, but I did not know which car was the right pick for me and that’s when I met Samir Salman. He took the time and effort to pick the right car that fits well for me. When it came to my finance, I met Chris callada. He made everything work out well for me that I felt very comfortable and very happy with. I felt I had the best service of Samir and Chris for their time and effort of helping me out on decisions and goals. If anyone is looking for a car with a great deal, Samir and Chris are the best! Thank you Samir and Chris for helping me out! I’m very happy with what my new car! You guys are the best!! More

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Samir and Chist helped me get a new car and pay off my loan even tho I owed more money. If you had a loan on a trade that you want to sell go see Samir. Very happy. loan even tho I owed more money. If you had a loan on a trade that you want to sell go see Samir. Very happy. More

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I have purchased so many different brands vehicle for my family, and this was my first time to purchase Toyota for myself. And that would be the worst experience I ever had in my life. I would give 0 star i family, and this was my first time to purchase Toyota for myself. And that would be the worst experience I ever had in my life. I would give 0 star if I can. TBH, salesman is nice to customers. But their finance department is not professional enough, and refused to resolve the problem. They even asked customer to pay for their mistake and tried to put all the responsibilities on their customers. That was what happened to me. I was a grad student and were able to apply their online rebate program. I told them multiple times I wanted to apply that, they refused me with so many reasons. But they never mentioned to me I needed to verify online first. If they told me on that day, I could go back home to verify and come back another day or I just gave up the rebate. That was my choice. But no one told me anything about the verification. The finance director called me and told me that was my responsibility. First, the program was new for them, they didn’t know that many detail (the rebate has been posted online in April, and I asked in June). And they didn’t have any responsibility to tell me what to do four applying, if I want to apply, I need to do everything and told them what to do. That was very funny, I was a customer and spent money in your dealership, I was not the student in college that needed to search up realizable resources before I went. After that, their customer relations called me and apologized for that, no reimbursement. Still asked for customers to pay for the mistake they made. And the most important thing was, nobody in finance department tried to apologize for the mistake, they just kept telling me nothing they can do. If you are looking for the Toyota dealership, save your time and go somewhere else. Don’t waste your time on it. They just want your money and will not resolve any problem. More

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Easy to work with and personable. Both Bo and the Michael Wishne were great. One of the best buying experiences I ever had! I will buy there again for sure! Both Bo and the Michael Wishne were great. One of the best buying experiences I ever had! I will buy there again for sure! More

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Great salesman, lots of practical advice, immediate responses to any questions, best available rates, very knowledgeable. responses to any questions, best available rates, very knowledgeable. More

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Very friendly sales representatives, Wisam Othman was very professional and easy to work with. We were able to find my dream car thanks to him. He walk with us thru the process from the vehicle itself to very professional and easy to work with. We were able to find my dream car thanks to him. He walk with us thru the process from the vehicle itself to the financial process we’re I believe his name is Chris the financial manager. I highly recommend to give this location and their team a try if they don’t have the car they will definitely will look for yours. It’s family own I believe which makes me feel welcome. They pretty much have everything including I believe a body shop besides the rest of their services that they provide. Wisam thanks again for helping us and making my family feel at home. We’ll see you soon. More

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Great experience buying a new 2023 RAV4 XLE Premium Hybrid. Bo (sales) did not pressure me and was very forthcoming with information about all the different options - new vs used, different models, dif Hybrid. Bo (sales) did not pressure me and was very forthcoming with information about all the different options - new vs used, different models, different options. Chris (finance) also explained the terms, including monthly payments & payoff options. This is my 3rd car purchased from this dealer and there are other dealers closer to my house. I have also been impressed with the service department over the years and that's important to me. Whether it's an oil change or a recall or a repair, I have always been satisfied. New tires, tune-up, batteries, again no major problems with my 2007-140,000 mile Rav4 so I stuck with the model. Happy Happy Happy! More

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John Cheung is very professional and courteous. The entire process of the purchase was simple and no hidden fees or charges. The entire process of the purchase was simple and no hidden fees or charges. More

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Best experience ever! Jerry is the best sales man! We bought 3 cars with him! Very happy! Jerry is the best sales man! We bought 3 cars with him! Very happy! More

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Best experience ever! Definetly will buy more from those guys, Gerry always will find time to take care of his family (custumers) Definetly will buy more from those guys, Gerry always will find time to take care of his family (custumers) More

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