Chris Carey | Page 10

Better than the rest I am a repeat Quality Subaru customer, but did visit other dealers during this process. The professionalism of Quality Subaru surpasses the others. T I am a repeat Quality Subaru customer, but did visit other dealers during this process. The professionalism of Quality Subaru surpasses the others. They listen better and just get you what you need. The process there is just easier. And I feel valued as a repeat customer. More

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subaru forrester lease I was very pleased with the service that I received regarding my recent lease of the 2015 subaru forrester limited. The helpfullness of Gary Thomsen i I was very pleased with the service that I received regarding my recent lease of the 2015 subaru forrester limited. The helpfullness of Gary Thomsen in zeroxing and explaining to me the different choices, specifications, and options in the car helped me make my choice in getting the Forrester much easier for me. The details with which Chris Carey went over with me while explaining to me all the buttons knobs and pairing of the bluetooth was great. This is my 5th lease and at no time prior to this did anyone ever explain how to do things in the car, the other dealers just handed me my paperwork and keys and that was that. Ed Chen was also instrumental in my decision to return back to subaru and purchase the maintenance plan. I am very pleased with the way these fellows treated me and the service they provided. I love the new car. More

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Best Dealership Around From the moment we walked in the door Chris Carey led us through the world of Subaru. Test drove a Forester and Outback, and Chris even stayed late t From the moment we walked in the door Chris Carey led us through the world of Subaru. Test drove a Forester and Outback, and Chris even stayed late to make sure we were taken care of properly. When we finally picked up out Outback, Chris made sure he walked me through ever nook of the vehicle. When the traction control button was not activating, the crew from the service department took it into the shop and was working in less than 5 minutes....was an issue when the starter was installed (non-factory). Ed was great as well, going over every inch of our warranty and contracts making sure we understood each paragraph before we signed. While we waited our son was playing in the "kids Room" and the staff even took him to get a balloon...a highlight of any childs day. 100% going to purchase our second car from Quality when ready! More

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Leasing a car Great experience with leasing my first car! Chris was extremely helpful and very accommodating as well as very patient with teaching me the technology Great experience with leasing my first car! Chris was extremely helpful and very accommodating as well as very patient with teaching me the technology in the car! Professional staff with great attitudes! More

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A perfect experience in every way I am thrilled with my purchase of a 2015 Subaru from Quality Subaru. Joe Blichfeldt and his team are such a pleasure to work with.Chris Carey toke I am thrilled with my purchase of a 2015 Subaru from Quality Subaru. Joe Blichfeldt and his team are such a pleasure to work with.Chris Carey toke a great deal of time explaining the car to me and making sure I was comfortable before I drove away. Ed Chen and Mike Ward were also helpful and professional. Dan The Man detailed the car to perfection. I highly recommend them to anyone . More

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Were Actually Invested in Helping First Time Buyer I was a first time buyer and my experience at Quality Subaru could not have been better. I had a particularly complicated set of needs: very specific I was a first time buyer and my experience at Quality Subaru could not have been better. I had a particularly complicated set of needs: very specific make and model demands, credit history pock-marked with many moves and addresses, and most difficult of all, I needed to register the car in Alaska, where I'd be driving to start a new job just a few days after purchasing the car. Chris, Ed, and I suspect others, too, went above and beyond to make this happen, and in a way that was both pleasant and financially optimal for me. I cannot emphasize enough how comfortable my family and I were working with Chris Carey to make sure the car I ended up buying would meet my needs: he was friendly, honest, well informed, and very, very patient with this first-time buyer's many questions. Likewise, Business manager Ed Chen helped get me a fantastic financing package on top of all the extra paperwork they had to go through to make sure I wouldn't encounter problems driving a newly purchased car across the continent. Having had practically no experience buying a car this could perhaps all be chocked up to naivte, but both of my parents--veteran car buyers and leasers--were impressed with both the amicability, professionalism, and care with which my purchase was handled. Cannot recommend highly enough. To top it off, I have a lightly used manual Subaru hatchback with ~10K miles I'm confident I can make it from Connecticut to Alaska with in the days ahead. More

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Excellent experiences My family has now bought 3 cars from this dealership over the years. It's the depth of knowledge, the consistent communication, the dedication to foll My family has now bought 3 cars from this dealership over the years. It's the depth of knowledge, the consistent communication, the dedication to follow-up, and their recognition that the car buying experience doesn't have to be a constant barrage of information and proposals that keep us coming back. tl;dr they know when to talk and when to shut up, and when they talk, they know what they're talking about More

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Great! First contact with the business was Kristen T., first through the Internet, and then when I came in personally. Her email communication was very effic First contact with the business was Kristen T., first through the Internet, and then when I came in personally. Her email communication was very efficient and useful, and one of the reasons that this is one of the dealerships I approached. She is a very personable and funny young woman. I wasn't nervous or preparing for a contest, but if I had been, she would have put me in a good frame of mind. Chris Carey sold us our Impreza. It was almost like buying a car from one of your cousins! He was very earnest in making certain that we were getting what we wanted, and were happy with the deal. The one misunderstanding that we did have, he worked through very professionally, and I felt he was quite sincere. Everybody has to make a living, so he isn't giving anything away, but we felt he was just as concerned with a happy customer as with getting our money. Ed Chen did our paperwork. Another cousin! He was extremely competent, and we actually had a good time talking with him as he went through the process. We don't usually go for extended warranties, because we don't buy what we don't understand. But Ed went through the pluses and minuses with us very carefully and logically (even using visual aids!), and without pressure, so that we felt good about it, especially at the discount he was able to offer. A pleasure to watch a pro at work! All in all, a good deal, and a good experience! More

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First Subaru I bought a Cross Trek last week from Quality Subaru. The experience was excellent. The sales and finance staff were friendly, knowledgeable and I bought a Cross Trek last week from Quality Subaru. The experience was excellent. The sales and finance staff were friendly, knowledgeable and courteous. They respected my time, weren't pushy, and made sure that I picked the right vehicle based on my needs. I'm glad that I came here to make my car purchase. More

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A Pleasure To Do Business As a salesperson, Chris Carey demonstrated professionalism and charisma. the transaction was dignified, with no high-pressure sales tactics. I belie As a salesperson, Chris Carey demonstrated professionalism and charisma. the transaction was dignified, with no high-pressure sales tactics. I believe that the ultimate transaction proved to be a "win-win" for both parties; and it is likely that, if I should choose to purchase another vehicle in the future, it will be from this salesperson. Once the sale was finalized, I then dealt with Ed Chen. Normally, finalizing the financial details is tedious and uncomfortable; but Ed Chen made the experience as painless and pleasant experience as possible, and it was in fact a pleasure dealing with him. In the almost 50 years that I have been purchasing cars, this was without question my best experience. More

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