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Chris Case
Chris Case at Coastal Kia

Chris Case | Page 2

Parts Manager

Coastal Kia

6115 Market St
Wilmington, NC 28405

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5.0
24 Reviews
5.0

24 Reviews

Write a Review

24 Reviews of Chris Case

April 15, 2024

Dealership Rating
Employee Rating

Coastal Kia is a very professional dealership. From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was comp More

by JILLEKV73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Gary Nelson , Howard- in Service dept.

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Apr 15, 2024

Coastal Kia responded

Fantastic news! We sincerely appreciate the five star service review. It was thoughtful of you to mention Howard Ramsey, Gary Nelson and Bob Tomlin by name. We love the feedback including, "these gentlemen made sure the job was completed and done in a timely fashion. All were kind and professional!" Thank you! We sincerely appreciate the five star review.

March 04, 2024

Dealership Rating
Employee Rating

Darren aways takes good care of me and my car. This time and previous visits. More

by neffandrew151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Guder "GQ" Quezada , Darren Gokey, Kendrick Progue

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Mar 04, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high praises for our Service Consultant Darren Gokey. Thank you for choosing Coastal Kia for your automotive needs. We are here if you need us.

March 01, 2024

Dealership Rating
Employee Rating

My experience at Coastal Kia was a great experience. Everyone who helped me it was wonderful, very knowledgeable and had great customer service. I will continue to be a Kia customer and recommend Kia to More

by chrisingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Michael Mascavage, Heber Quezada, Gary Nelson, Jan Ramos , Kelvin Swinson, Brandon Wright

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Mar 01, 2024

Coastal Kia responded

Wonderful news! Thank you so much for the high marks and gracious feedback. We sincerely appreciate your loyalty and compliments for our team. Thank you for choosing Coastal Kia!

February 12, 2024

Dealership Rating
Employee Rating

Good service and good timing didn't find anything wrong with the SUV Understanding .let u now what good on SUV . More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

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Feb 12, 2024

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. We appreciate you choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

February 10, 2024

Dealership Rating
Employee Rating

Everything went perfectly. The work was done in one hour less than predicted. Thanks to everyone involved. More

by wlmcginn315
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Dodd, Darren Gokey

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Feb 12, 2024

Coastal Kia responded

Great news! Thank you for the high marks and compliments for our Coastal Kia team. Please don't hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

February 03, 2024

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Employee Rating

Jason and the dealership were so professional. They got us in and out very fast. More

by tlowerylucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Michael Mascavage , Jason Dodd, Tony Kirschner

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Feb 05, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star sales review and high marks for our Coastal Kia team members. We are thrilled to hear you found our Product Specialist Jason Dodd to be professional and accommodating. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Congratulations and enjoy!

January 26, 2024

Dealership Rating
Employee Rating

I love Coastal Kia! I am so happy that I bought a car from this dealership. BEST DECISION I EVER MADE❤️ More

by jameshia.alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Jan 26, 2024

Coastal Kia responded

Fantastic news! Thank you! We sincerely appreciate the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

January 17, 2024

Dealership Rating
Employee Rating

Very thought and helpful. To the point,I don't want to fifteen words ty More

by NCDREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Darren Gokey

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Jan 18, 2024

Coastal Kia responded

We appreciate the review and high marks for our team members. Thank you for choosing Coastal Kia! We are here if you need us.

January 10, 2024

Dealership Rating
Employee Rating

Time of waiting was good the parts dept was good about keeping us up to date Car was checked out and we will be back. Service was a great person to deal More

by EBENTON1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 11, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our Parts Department. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

December 04, 2023

Dealership Rating
Employee Rating

I would leave zero stars if possible. From the purchase to the final repairs had multiple because could not get it right), I do not recommend! Customers are not a priority! More

by lisa171717
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2023

Coastal Kia responded

Ms. Pancake, we apologize for your frustration. Our goodwill efforts to pay for an out of warranty $1500.00 repair and also pay for a rental car was a way for us to participate due to your frustration. The vehicle is out of factory warranty. We are here to help. Please contact our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

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