Chris Clark | Page 11

CJ was great and I enjoyed working with him; he was helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capit helpful and not pushy, which I liked. However, I have to say that the experience overall was ok. I came here by way of a pre-qualification with Capital One Auto, which led me to a nice used vehicle that I liked on favorable terms. CJ was helpful and not pushy, which I liked. CJ's manager/supervisor, Chris, was also easy to work with, especially since I proposed a reasonable number and he agreed to it. The entire process was smooth, except for the following issues. First, the dealership requires that you purchase the $997 permaplate, etc., package which doesn't make sense to me. I didn't want it, but I was told that you have to take it. If I didn't like CJ and the car, I would have walked away, but be forewarned - you'll end up financing an additional $1,000 on top of the sales price. Second, the rate I got here was 2 points higher than what I got directly through Capital One. Third, I checked in through yelp and showed the $40 gift card for taking a vehicle for a test drive, but was told that it's probably for test driving a new car even though this is not indicated anywhere on the e-voucher, but okay. Fourth, it took 5 days for my documents to be scanned and emailed to me. 5 whole days. I purchased the vehicle on Wednesday, Nov 11th and did not receive the documents until the following Monday, Nov 16th. Fifth, they ran my credit twice - the day of the purchase and the day after. So, now I have 2 sets of hard pulls on my credit, but more concerning, if you couple this occurrence with the fact that I had not received the documents at that time, it should be a cause for concern. Lastly, I told 3 people, including the finance guy, that I wanted to cancel the optional service contract and got no response whatsoever, so now I have to contact the vendor directly to cancel which is quite inconvenient. . More

by Namma775 Verified Customer Verified Customer

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Awesome staff that really works with you! I had a wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing. wonderful experience, I even got a ride to grab something to eat. The entire staff was amazing. More

by MSJOHNSON443 Verified Customer Verified Customer

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I recently purchased a 2018 Hyundai Sonata , the dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV dealership did an excellent job on getting me in a safe and reliable vehicle for my family. I recommend anyone who wants a great deal on a car or SUV or truck come down to lithia Hyundai of Reno . More

by STEVEBDAILEY38 Verified Customer Verified Customer

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From the moment I walked in the door I was treated with respect and kindness. Which put me at ease. Matt, Bobby and Chris were all amazing! As well as all the others that helped me get into this amazing ca respect and kindness. Which put me at ease. Matt, Bobby and Chris were all amazing! As well as all the others that helped me get into this amazing car! Thank you all so much! I love my new car! More

by SHAIGH2010 Verified Customer Verified Customer

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Really love my little elantra. Chris was amazing helping me find the perfect car for me. Chris and finance worked hard to find me the best financing me find the perfect car for me. Chris and finance worked hard to find me the best financing More

by TLB3226 Verified Customer Verified Customer

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Bobby Young and Chris Clark make your dealership what it is. The dynamic duo work far more diligently on getting me into my new car far more than any other car buying experience in my entire life. Like Batm is. The dynamic duo work far more diligently on getting me into my new car far more than any other car buying experience in my entire life. Like Batman and Robin these 2 fight for for thier people and thier quality of life. My advice is that every salesman on the floor could and should learn something from these two, it would only greatly increase your dealership experience. More

by FIGHTINJAK Verified Customer Verified Customer

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Chris was very very helpful getting me into a new to me car made the buying process very good and pain free i will be sending friends and family to buy a car car made the buying process very good and pain free i will be sending friends and family to buy a car More

by ALLENDALE2014 Verified Customer Verified Customer

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One of the best car buying experience I have ever had, friendly,costumer service best bar none. Very nolageable,would recommended to everyone I know looking for a car friendly,costumer service best bar none. Very nolageable,would recommended to everyone I know looking for a car More

by redhebert Verified Customer Verified Customer

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