Chris Clem
Chris Clem at Autohaus BMW
Refer Me

Chris Clem | Page 3

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.8
557 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

557 Reviews

Write a Review

557 Reviews of Chris Clem

December 10, 2023

Dealership Rating
Employee Rating

We have dealt with BMW dealers in 4-5 different states and I can honestly say none of them hold a candle to AutoHaus in Maplewood. From Sales to service they are top notch in every category. Service is e More

by bluesfan28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

November 16, 2023

Dealership Rating
Employee Rating

Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 14, 2023

Dealership Rating
Employee Rating

Great service. Had to wait a week before they could service the vehicle. Friendly and accommodating More

by boyd.jamesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

Nov 14, 2023

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service. Your feedback is appreciated. Please come visit us again soon!

November 10, 2023

Dealership Rating
Employee Rating

The service person Brittany Weiss acted like her job was beneath her and was bothered having to help me. Hate when customer service people take on the attitude of a luxury brand. Remember who the custome More

by Amykanfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Weiss

Dec 07, 2023

Autohaus BMW responded

Hello Amy, We are so sorry that you and Brittany did not hit it off so well during your recent service visit. We understand that you arrived quite a bit later than your scheduled appt and wanted to be helped immediately while Brittany was already assisting two other customers. You appeared to be in a big hurry. Chris jumped in and took over the situation and we believe handled everything to your satisfaction and arranged for you to have a ride to your destination, seeing the 5 stars you gave Chris. We apologize for any discomfort you may have experienced and hope you will understand that we also do not experience this situation very often. If you would like to discuss this further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Thank you and have a great day.

November 10, 2023

Dealership Rating
Employee Rating

This dealership is well run, friendly, clean, knowledgeable, caring, good snacks and good product- nice. More

by mlowe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Autohaus BMW responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 07, 2023

Dealership Rating
Employee Rating

Chris Clem, Schei and Trey are all first rate. I would not take my car anywhere else for service and my next purchase will absolutely be an auto house. With SteveZitko. More

by tayco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Zitko, Trey Starnes , Shai

Nov 07, 2023

Autohaus BMW responded

THANK YOU VERY MUCH FOR YOUR FEEDBACK AND 5-STAR RATING. WE STRIVE TO KEEP OUR CUSTOMERS VERY HAPPY.

October 25, 2023

Dealership Rating
Employee Rating

It just feels great to find a dealer you can trust. I can leave the car for weeks and not worry about it, they’ll do the repairs that are need it and do them to perfection. Thank you Mr.Todd Feuerhaken More

by Flori Rr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , I know everyone there and they’re awesome

Nov 02, 2023

Autohaus BMW responded

Thank you so much for the 5-star review.

Nov 02, 2023

Flori Rr responded

Well deserved

October 23, 2023

Dealership Rating
Employee Rating

Visited for the first time and have been to several BMW dealers. This place gave me the best experience and service. More

by allwe0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Autohaus BMW responded

We strive to provide the best customer service, and we're glad we succeeded. Thanks again!

October 23, 2023

Dealership Rating
Employee Rating

Autohaus is the best dealership around. Sales and service are excellent. They provide a live video of the service work More

by jm1fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Autohaus BMW responded

"Thank you so much for taking the time to leave us feedback."

October 20, 2023

Dealership Rating
Employee Rating

1st time here and service was stellar! Patti is a gem! I will be back! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Autohaus BMW responded

Thank you for your feedback, we appreciate your kind words and are so glad you had a great experience with us.

Dealership Inventory (228 Vehicles)

new 2024 BMW X3 car, priced at $55,695
2024 BMW X3
new
Phytonic Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW 330 car, priced at $35,990
2022 BMW 330
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW X3 car, priced at $57,170
2024 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
new 2024 BMW iX car, priced at $100,195
2024 BMW iX
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW i5 car, priced at $91,595
2024 BMW i5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW i4 Gran Coupe car, priced at $69,120
2024 BMW i4 Gran Coupe
new
Mineral White Metallic exterior
Automatic
All-wheel Drive