Chris DeLuna | Page 2

Thanks to angie at front desk I decided to go back and give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right per give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right person to talk to. Got to a AJ the salesman. I was for the most part happy with him except at the final part of making deal I said I would do the deal if I got a second key. He agreed but when it came time to do paperwork I was told I have to pay for second key. Then I had a couple offers but only got offered one and no discussion on the second option. So as long as u don't care about ur options it great but if u want options be aware of the sales team. But Angie made it a very comfortable experience and was excellent so I do thank her for getting me in the door and helping me and recommending them to me to purchase my vehicle More

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Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!! More

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very personable. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. More

by chuckt2718 Verified Customer Verified Customer

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They were very helpful and friendly also They made buying a car was easy and nice a car was easy and nice More

by rick001 Verified Customer Verified Customer

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Fantastic team, got us into a great vehicle at a great price quickly and easily. price quickly and easily. More

by Zac Smith Verified Customer Verified Customer

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Good experience, right price for the vehicle I wanted. Everyone was helpful and professional. Will recommend this dealership to friends and family Everyone was helpful and professional. Will recommend this dealership to friends and family More

by rainingkings Verified Customer Verified Customer

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It’s been a breeze to work with everyone from this dealership. Very loyal and want the best for you. HIGHLY recommend dealership. Very loyal and want the best for you. HIGHLY recommend More

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Jonathan, Steve, Chris, and Dustin are awesome! Go buy your next new or used vehicle from them! Go buy your next new or used vehicle from them! More

by blankersde Verified Customer Verified Customer

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I’m very impressed on how , We were received and welcomed. From the first moment of contacting Austin Ford dealership. Richard and Chris went above and beyond to make things happen. I would highly r welcomed. From the first moment of contacting Austin Ford dealership. Richard and Chris went above and beyond to make things happen. I would highly recommend Austin Ford dealership to Friends & Family. More

by ALICIA.LOZANO Verified Customer Verified Customer

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I liked my salesman Dustin. The deal was good for them. Like usual. But not good for me. Not a fan of the finance guy. Didn’t ask when I wanted the loan date to be. Had very lit The deal was good for them. Like usual. But not good for me. Not a fan of the finance guy. Didn’t ask when I wanted the loan date to be. Had very little personality. The extra warranty was and is wayyyyyyy over priced. Feel like we got took. Never paid more than half of what we paid this time. More

by zxtwome Verified Customer Verified Customer

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