Chris DeLuna | Page 2

Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More

by jamesmic0 Verified Customer Verified Customer

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I purchased my vehicle from here I thought and felt it was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing b was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing but I was never offered or discussed my other options. So now I am really upset cause I'm pretty sure my payments could have been better. Why not offer more options even if there may have been down payments or shorter terms or longer terms how do they know if I would have chosen the option they gave me. Then I ask for a spare key to be included. The salesman said not a problem. But then the finance office wouldn't honor that and said I would get it at cost. I said I only wanted a key then I go in and they charge me for a key and a fob. I paid but was not happy. For what it cost I could have gotten both locally cheaper. Only thanks I have was Angie at the front desk she kept me calm and kept me happy. She has great communication and awsem customer service. She is the reason I have them another chance. More

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They were very responsive to my calls and texts When we arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have eve arrived after a 2 1/2 hour drive they had the vehicle washed and ready for us to try out. The process time to purchase was the fastest we have ever been through Thanks AJ. For all your help and the rest of the team members. Your office girl is very sweet and offered us water and snacks right away More

by jaydadan Verified Customer Verified Customer

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Thanks to angie at front desk I decided to go back and give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right per give them another shot. I walked in and Angie talked to me like a real person made up my mind to give them another try. Helped me find the right person to talk to. Got to a AJ the salesman. I was for the most part happy with him except at the final part of making deal I said I would do the deal if I got a second key. He agreed but when it came time to do paperwork I was told I have to pay for second key. Then I had a couple offers but only got offered one and no discussion on the second option. So as long as u don't care about ur options it great but if u want options be aware of the sales team. But Angie made it a very comfortable experience and was excellent so I do thank her for getting me in the door and helping me and recommending them to me to purchase my vehicle More

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Purchased a 2021 chrysler pacifica at the beginning of October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was October 2025, once I had vehicle home for a couple of weeks, wanted the steering wheel heater and found it inoperable. After checking fuse which was good i had a diagnostic report run and came to find the van had 9 faults one being the steering wheel heater. I contacted the dealership to ask them why these codes were present on a certified used van they had sold me. The service rep informed me that they had no record of a diagnostic being run prior to selling the car. Then I contacted the sales manager who basically told me that the codes must have happened in the three weeks that i had owned it and it was my problem even though they had no hard evidence that the car was code free when they sold it! So bottom line now i have to take it to a dealer near me (the dealer i bought it from is 3 hours away) and spend a $100 for the deductible and out the use of the car while they fix the issues that should have been taken care of by Austin chrysler motors in Austin Minnesota. They sell cars but DON'T stand behind them!!! More

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very personable. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. very knowledgeable. made us feel quite comfortable. great people to work with.I would recommend Austin Ford and especially Parker Anderson to anyone. More

by chuckt2718 Verified Customer Verified Customer

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They were very helpful and friendly also They made buying a car was easy and nice a car was easy and nice More

by rick001 Verified Customer Verified Customer

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Fantastic team, got us into a great vehicle at a great price quickly and easily. price quickly and easily. More

by Zac Smith Verified Customer Verified Customer

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Good experience, right price for the vehicle I wanted. Everyone was helpful and professional. Will recommend this dealership to friends and family Everyone was helpful and professional. Will recommend this dealership to friends and family More

by rainingkings Verified Customer Verified Customer

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It’s been a breeze to work with everyone from this dealership. Very loyal and want the best for you. HIGHLY recommend dealership. Very loyal and want the best for you. HIGHLY recommend More

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