Chris Dunson
Chris Dunson at Vernon Auto Group

Chris Dunson

General Manager

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

Contact Me
4.4
378 Reviews

I was born and raised in Vernon, Texas. I am married and have four wonderful children as well as 3 grandchildren. I found my passion in 2006 and the feeling I get when I see a smile on a customers face when their expectations are exceeded is why I do what I do.

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Employee Video

4.4

378 Reviews

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378 Reviews of Chris Dunson

November 22, 2025

Dealership Rating
Employee Rating

We had an amazing experience while working with Vernon Auto Group to buy our dream truck. Each employee we had the pleasure working with made sure we were happy with their service. Vernon Auto Group went More

by jemoney34
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 09, 2025

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I was very pleased with the customer service I received! From my initial contact with Josh Honea connecting me with Mr. Brandon who initially showed me the vehicle I would buy! To the great follow up provid More

by TabithaEastman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Vernon Auto Group responded

Thank you for your kind review! Our team is dedicated to providing top-notch customer service from start to finish. Thank you for recommending us, we appreciate your support!

September 24, 2025

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Employee Rating

I purchased a truck from this dealership in May and, four months later, they still have not delivered the title. The General Manager, Chris, refuses to return voicemails and takes no responsibility for the d More

by John
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Oct 05, 2025

Vernon Auto Group responded

Hi John, We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we strive to provide, and we understand how concerning the delays and communication issues have been. We take your feedback seriously and are reviewing this situation internally to ensure it is resolved as quickly as possible.

September 21, 2025

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Vernon Ford has no issue calling you nonstop when they are trying to make a sale, but after signing they suddenly cannot answer the phone or return a call or voicemail. Dealership pulled bait and switch More

by Wmiller1337
Recommend Dealer
No

Other Employees Tagged: Katelyn Zapata, Nicolas Fuentes

Sep 23, 2025

Vernon Auto Group responded

We sincerely apologize for the experience you’ve had and understand your frustration. This is not the level of service we strive to provide, and we take your concerns seriously. We will review this situation internally to ensure better communication and accountability moving forward. Thank you for bringing this to our attention, and we regret that your experience did not meet the standard we aim to provide.

August 09, 2025

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Employee Rating

We bought our daughter her first car in April 2025. It was used but only 4 years old. We checked it out and drove it, looked under the hood etc. my husband is pretty handy, so we know what to look for. More

by BrandyM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kyle Echols

Aug 14, 2025

Vernon Auto Group responded

Brandy- I am so sorry to heat this. I would like to visit with you about this and see what we can do to turn this experience around for you. My direct line is 940-225-2605. I look forward to hearing from you to see if we can assist.

July 01, 2025

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I am now on my tenth vehicle purchase at this dealership. Always been treated very good. Kyle, Steve, Jr, Tyler all had a hand in the purchase of my F350 Tremor. Thanks guys. More

by Jimmyechols
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 02, 2025

Vernon Auto Group responded

Jimmy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2025

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They are very professional on what they do, very kind and easy to work with! More

by martinezguillermoo96
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Derek Wilson, Shauna Cowart

Jul 02, 2025

Vernon Auto Group responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2025

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They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He More

by cm_country
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Dunson, Tony Colbert , Dalton Colbert

May 18, 2025

Vernon Auto Group responded

Hi there, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Have a good day!

February 17, 2025

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Chris & his team were amazing. Very thorough and courteous. Best dealership I have ever worked with. More

by pdockins
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 20, 2025

Vernon Auto Group responded

Hello, thank you; we appreciate your feedback! We hope to see you soon!

Feb 20, 2025

Vernon Auto Group responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 01, 2025

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Awesome experience, they were great. They went above and beyond to help me out with my purchase. More

by Maceymae1965
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 06, 2025

Vernon Auto Group responded

We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

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