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Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer | Page 18

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
269 Reviews
4.8

269 Reviews

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269 Reviews of Chris Freibauer

January 17, 2023

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Employee Rating

I was in and out in less than 2 hours for oil change and tire rotation. This was on a busy Saturday. Service advisor Chris kept me updated on the status More

by Jeanette.hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2023

Ray Chevrolet responded

Hi, Jeanette! Thank you for sharing positive feedback with us on your service visit with Chris. We're happy to have made your experience thorough and convenient, especially on a Saturday. Chris will certainly appreciate your kind words. Looking forward to making your next appointment just as great!

December 23, 2022

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Employee Rating

Staff is courteous and informative. They answer any question I may have a address concerns More

by nicnita220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Luis Rivera

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Dec 28, 2022

Ray Chevrolet responded

Thank you for your positive feedback! We're so happy your Chevy's service visit was pleasant and informative. We hope you won't hesitate to give us a call when we may assist you again. Until then we wish you safe and happy travels!

December 12, 2022

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Employee Rating

Chris went above his job to help me out! He was able to find a part and save me some money! thanks chris and the people that fiked my car! More

by HALLIE5701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2022

Ray Chevrolet responded

Thank you for stopping by to share your 5-star review of Chris! We are absolutely delighted to know he was so helpful in getting your car back into proper shape to get you safely back on the road. Best wishes to you for the safest of travels, until we meet again!

December 09, 2022

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Employee Rating

I received a great deal when I purchased my new vehicle two years ago and have received great service several times since l purchased the vehicle at a very good price. More

by gxaddy95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Burke

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Dec 12, 2022

Ray Chevrolet responded

Thanks so much for trusting us with your Chevy's services! It is our pleasure to keep your vehicle in its best condition and we're happy our team always makes your visits worthwhile. Please don't hesitate to give us a call when we may assist you again. Thank you for choosing Ray Chevrolet!

November 13, 2022

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Employee Rating

Service was very good, technician told me it would take 45 minutes, was actually only 30 minutes. Waiting area was clean and orderly. More

by bhlefthook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2022

Ray Chevrolet responded

Hey, thank you for letting us know your service visit was a great success! It is important to us that our guests and their vehicles are treated to a convenient and thorough service appointment, so we're really happy that was the case for you. Please give us a call if we may ever assist you again. Thank you for choosing Ray Chevrolet!

November 03, 2022

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Employee Rating

Very professional, friendly, and answered any questions we had. They have never tried to add extra work that didn't need to be done. Very Honest!! More

by COMSTOCKD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Nov 11, 2022

Ray Chevrolet responded

We're delighted your service visit was an exceptional one! Thank you for giving us the opportunity to keep your Chevy in top condition while providing you with friendly, informative service. Please come back and see us again at Ray Chevrolet!

Nov 12, 2022

COMSTOCKD2 responded

Had or Chevy Trax in the service center for about a week. We were kept informed and an estimate of when we would receive our Trax Back. TJ our service Representative was amazing. He went above and beyond to keep us informed, if parts needed to be ordered, if they needed to keep our Trax longer than was expected. Just a great person to work with. I recommend TJ Burke to anyone that needs their vehicle serviced. The rest of the team at Ray Chevrolet in Fox Lake are all amazing. Thank You Tj and the rest of the service team. It's nice to work with honest caring people!

October 10, 2022

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Employee Rating

Extremely friendly and knowledgeable staff! From sales to service the ray auto group is hands down the best! More

by ANTHONYMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Oct 11, 2022

Ray Chevrolet responded

Anthony, we sincerely appreciate your 5-star review and your continued business! Thank you for stopping by to let us know how happy you were with your recent service appointment. It is our pleasure to keep your vehicles in their best condition and to make sure you are safe and satisfied. Feel free to reach out to us if there is ever a question or concern we may assist you with. Thanks again!

October 09, 2022

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Employee Rating

Very Professional and very helpful to let me know what is going on and best way to fix it. More

by NDON0096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Oct 11, 2022

Ray Chevrolet responded

Thanks so much for your positive feedback on our service department! We are pleased to hear they made your service visit a pleasant and informative experience. It is our pleasure to keep your vehicles in their best condition and we hope you will call us again whenever the team may assist you with any automotive needs. Until then, drive safe and take care!

August 28, 2022

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Employee Rating

John Lesniak, my salesman, was terrific and he sold me an awesome truck. Great experience here! More

by Patlinscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

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Aug 29, 2022

Ray Chevrolet responded

Thanks so much and congratulations on the new, awesome truck! We appreciate you taking the time to share your thoughtful words about your experience here with John and we know he will be thrilled you thought so highly of his efforts to get you into your new ride. On behalf of the whole team, we wish you many years of safe travels and pleasant journeys and we hope you'll give us a call if there is ever anything else we may do for you. Take care and have fun!

August 25, 2022

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Employee Rating

Ray's service has been great to me since I moved to Illinois in 1994 even though I had not bought any vehicles from them. That finally changed as my last 3 vehicles all were bought from them and that More

by WINTERRULES03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, TJ Burke

Report | Print
Aug 26, 2022

Ray Chevrolet responded

Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in your visits to come. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again!

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