Chris Gray
Chris Gray at Fred Anderson Chevrolet Buick GMC Cadillac

Chris Gray | Page 10

Service Lane Supervisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

Contact Me
4.1
415 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.1

415 Reviews

Write a Review

415 Reviews of Chris Gray

September 22, 2022

Dealership Rating
Employee Rating

I brought my 2018 suburban premier in for routine maintenance. Spent $2000 on brakes and fluids and filters. After I drove it away from the dealership a mile all my lights went on and a fuel injector More

by treymacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON SIR. I APOLOGIZE YOU HAD CONCERNS WITH THE SUBURBAN AFTER THE RECENT VISIT. WHEN YOU BROUGHT THE SUV BACK WE HAD OUR SHOP FOREMAN GO OVER THE SUV TO MAKE SURE NOTHING WAS CAUSED BY OUR PREVIOUS SERVICE THAT WAS DONE. ONCE WE DETERMINED WHAT THE ISSUE WAS THE FIRST THING WE DID WAS WENT TO GM FOR ASSISTANCE ON THE REPAIR NEEDED DUE TO THE FACT YOU HAVE KEPT IT SO WELL MAINTAINED. IT WAS MY UNDERSTANDING THAT GM DID HELP WITH THE COST SOME AND THAT SINCE WE WERE IN THE AREA YOU WOULD GO AHEAD AND REPLACE THE REST OF THE INJECTORS AT A COST TO YOU. I BELIEVE THE TOTAL CAME OUT TO LESS THAN YOU WERE QUOTED AND HAD AGREED TO. IF THIS IS NOT THE CASE PLEASE FEEL FREE TO REACH OUT TO ME WITH ANY CONCERNS OR QUESTIONS. WE WOULD LOVE TO HELP IN THE FUTURE WITH ANY SERVICE NEEDS THAT YOU MAY HAVE SO AGAIN IF YOU WOULD LIKE TO DISCUSS THIS MATTER MORE MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

September 20, 2022

Dealership Rating
Employee Rating

The dealership used to be really friendly. You car used to be brought over to you pulled over and now you have to go out and look for it. It was a more personalized experience. When Briana ans More

by agranada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Zack Moran

Sep 20, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON MAAM. THANK YOU FOR SPEAKING WITH ME. WE CERTAINLY STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER THAT COMES THROUGH OUR DOORS AND I AM SORRY YOU DID NOT GET THAT LEVEL OF SERVICE. I AM CONFIDENT MOVING FORWARD YOU WILL SEE THE LEVEL OF SERVICE YOU ARE USED TO WHEN USING BRADSHAW. WE LOOK FORWARD TO HELPING IN THE FUTURE AND PLEASE DO NOT HESITATE TO CALL ME IF YOU NEED ANYTHING. HAVE A GREAT WEEK AND BE SAFE. ZACK MORAN

September 19, 2022

Dealership Rating
Employee Rating

Good people they try to help you in anyway they can. Honest,friendly,competent. Great leadership and consultant Terry Kitchens is the best. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 17, 2022

Dealership Rating
Employee Rating

I enjoyed the manger that did the financing and the respect I was given during this time .I also thank the salesman for his time doing this. transition of me getting another car , he was very profe More

by WILLIE.HILL50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Keith Payne , Cynthia Bailey, Shawn Crowell, Brandon Lee, Mr. Ernest. Jones is a wonderful. Finance mgr.

September 16, 2022

Dealership Rating
Employee Rating

Bradshaw dealership was very quick to diagnose the problem. It seemed like a lot of things were wrong, but it was just one thing and they detected it. More

by JBPROV356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Donald, Zack Moran, Howard Bush, Terry Kitchens, Desyree Linton , Cynthia Bailey, Shawn Crowell, Larry Frank, Clayton Suggs

September 13, 2022

Dealership Rating
Employee Rating

Chris Gray was very helpful in making sure we were taken care of. Staff was also very friendly. More

by GARYMELROSE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

Excellent customer service! Staff is friendly, communicates promptly and clearly, and goes the extra mile to take care of customer needs. Highly recommend this dealership for se More

by PALMETTOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

Great service as always. Chris was the best...thorough and efficient and very attentive to detail. Great dealership and a GREAT Service Department! More

by R.Edward.Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

Shifter Cable replacement was good, except the interior had blackened grease all over the steering wheel, carpet, seats. Large scuffs and scratches on the Console , paint scratched in the door well. They b More

by Traveller
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Easton Howard , Cynthia Bailey

Sep 08, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. HOPSON. THIS IS ZACK MORAN, I KNOW WE SPOKE ON THE PHONE THIS GO AROUND WHILE THE VETTE WAS BEING REPAIRED. I AM GLAD TO KNOW THAT WE DID GET THE ISSUE RESOLVED AT OUR EXPENSE AS WE DO NOT RUN FROM OUR MISTAKES. THIS BRINGS ME TO THE CONCERNS YOU SAID YOU STILL HAD WHEN PICKING UP THE CAR AGAIN. WE ASKED TO HAVE THE CAR CLEANED AND WIPED DOWN FOR YOU DUE TO THE CONCERNS YOU HAD THE PREVIOUS VISIT AND IF THIS DID NOT HAPPEN WE ARE MORE THAN WILLING TO HAVE THE ENTIRE CAR CLEANED FOR YOU. I APOLOGIZE YOU HAD THESE CONCERNS AND WOULD CERTAINLY LIKE TO ADDRESS THEM. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Sep 08, 2022

Traveller responded

Never again.

September 06, 2022

Dealership Rating
Employee Rating

I have had a great experience dealing with this dealership, they are very helpful and are easy to work with. Always friendly and they have a nice establishment. More

by cblfrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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