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Chris Hayden

Overview Reviews (150) Inventory (1684)

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Chris Hayden

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8

150 Reviews

Overview Reviews (150) Inventory (1684)

4.8

150 Reviews

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150 Reviews of Chris Hayden

May 28, 2025

Dealership Rating

Employee Rating

Great customer service appreciate it the Uber very fast to return my vehicle for service to return my vehicle for service More

by sylviaorta1967

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 28, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 23, 2025

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Employee Rating

The service was good, but the part took an extremely long time to be delivered and replaced time to be delivered and replaced More

by PHONG.NGUYEN.9742

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience, Phong, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 19, 2025

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Employee Rating

I’ve taken my truck here for service five times in the past few years. I’m using back on the road by the end of the day. The communication on the progress of my service has always been good and the employ past few years. I’m using back on the road by the end of the day. The communication on the progress of my service has always been good and the employees pleasant to work with. More

by jagtx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Amber Mosley

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May 19, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Elizabeth Hellman

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May 11, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 02, 2025

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Employee Rating

Great service team. Quick service and price is great. Will definitely keep coming back to maintain services. Quick service and price is great. Will definitely keep coming back to maintain services. More

by abrahmram

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amber Mosley

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May 03, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 30, 2025

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Employee Rating

Great customer service. Timely manner also communicated effectively. It was a pleasure to be serviced Timely manner also communicated effectively. It was a pleasure to be serviced More

by TAYLORPAT1993

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 19, 2025

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Employee Rating

Great service and the staff is always pleasant to work with at anytime!! Please go by and see them!! with at anytime!! Please go by and see them!! More

by MELODY_HUD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 19, 2025 -

Mac Haik Chevrolet responded

April 14, 2025

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It’s fast and good customer service That is my best service center I ever had service center I ever had More

by ADISUMSSAYE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Charles, Juan Godinez, Elizabeth Hellman

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April 09, 2025

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Employee Rating

Fantastic service department, they were able to fix my tire pressure sensor problem quickly and cost efficient. tire pressure sensor problem quickly and cost efficient. More

by danield2025

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Tony McPhail, Frank Trahan, Juan Godinez, Carlos Murillo

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April 09, 2025

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Employee Rating

Service rep was informative, knowledgeable, and courteous.Got my vehicle back the same day which was convenient! courteous.Got my vehicle back the same day which was convenient! More

by Richard

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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