Chris Heimink | Page 7

Friendly customer service. Finished process in timely manner. Provided what said. Good Follow up. No Pressure to buy anything. Manager performed good job. Good Sales team. Prerecorded & Live Video chat w manner. Provided what said. Good Follow up. No Pressure to buy anything. Manager performed good job. Good Sales team. Prerecorded & Live Video chat would be Appreciated. My buying was on Pinkal’s Trust & words. More

by honeybee81995 Verified Customer Verified Customer

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My first big girl purchase very please with everyone’s service..Chris was my sales associate he wasn’t pushy or anything and followed up every couple days about the status of the car..Loving my new acura service..Chris was my sales associate he wasn’t pushy or anything and followed up every couple days about the status of the car..Loving my new acura More

by italianqt902 Verified Customer Verified Customer

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Great staff. Very pleasantly surprised. There were only a couple small glitches in the process of buying a certified pre-owned vehicle but they responded immediately with satisfactory results. Excellent serv couple small glitches in the process of buying a certified pre-owned vehicle but they responded immediately with satisfactory results. Excellent service, Toyotas are solid! More

by leadfall Verified Customer Verified Customer

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I have purchased about 7 new cars from this show room. Sales Department is great. Service I am not happy with. Too expensive and over priced. Sales Department is great. Service I am not happy with. Too expensive and over priced. More

by nameh34 Verified Customer Verified Customer

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Potential spreading COVID to customers I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the area dropping off their cars. I saw workers walking in the public areas with no masks. Went outside to wait and noticed that the service guys getting the cars with no masks, one was eating at the same time. I saw this Go on for 20 minutes and finally called for the service manager. I got a service advisor and informed her that I was getting my car serviced and needed to talk with the service manager about some concerns I had. He was not in so I got his voicemail. Funny not 5 minutes after my message everyone was wearing masks going in and out of the service area. (They must have been warned someone was complaining and watching) When my car was done my service manager Asked me if I had any concerns when the car was done. I was the one that asked for the service manger. I said yes and told her why. She said “this is the first time of hear about no one wearing masks”. I find that hard to believe “ Last time I had my other car this happened and not to long ago when my daughter had her car done this was still going on. The sales dept. is guilty of this as well. I saw a person driving a car (with mask) and the salesmen in the passenger seat with no mask? I gave me a nod after he saw me? Masks are most important to stop the spread of the virus from person the person and onto surfaces. I find that Wappingers falls are not concerned about the spread as they should be. If they cared about their customers like they say they do this would not be going on. More

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Great buying experience from walking in the door and being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone. being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone. More

by dteatorjr Verified Customer Verified Customer

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I would recommend, but service needs to improve. I found out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called the parts for the fix were not in stock, so I had to wait for several days. The check-in at the desks is confusing. My car was ready and I signed the paperwork but could not find my car. Had to wait for an advisor again, and he got the valet to bring car to front. I have bought 5 cars from this dealership. My brother recently bought a CAMRY Hybrid. I told him to visit DCH and he did, but got a much better deal at another dealership. More

by patslats Verified Customer Verified Customer

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Very happy to deal with this dealership. Very nice group of guys.. went in to purchase our car, but a great deal was offered instead of guys.. went in to purchase our car, but a great deal was offered instead More

by JOVINFITZ Verified Customer Verified Customer

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Purchase a RAV4. We are returning customers and have always been happy with our experience at this dealership. We have purchased three cars from them. Pinkal and Chris We are returning customers and have always been happy with our experience at this dealership. We have purchased three cars from them. Pinkal and Chris are great. More

by stillmes Verified Customer Verified Customer

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Sales/lease experience A pleasant and accommodating experience. Salesman and management acknowledged my wants and thus they made a sale! No pressure! I purchased exactly wha A pleasant and accommodating experience. Salesman and management acknowledged my wants and thus they made a sale! No pressure! I purchased exactly what I wanted. More

by carmnjose Verified Customer Verified Customer

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